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Skills

  • Meeting minutes
  • Interdepartmental collaboration
  • Database administration
  • Report analysis
  • Payroll and budgeting
  • Customer relations and communications
  • AP/AR proficiency
  • Travel planning
  • Document conversion
  • Customer and client relations

Work Experiences

  • Wrote professional memos, letters, and marketing copy to support business objectives and growth.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Parish Secretarys and clients.
  • Oversaw 12 calendars in order to coordinate meetings, appointments, and events strategically.
  • Directed phone calls, guests, and mail to the appropriate staff members.
  • Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.
  • Achieved 44% positive feedback from attendees.
  • Abided by strict diocesan privacy guidelines.
  • Answered a multi-line phone system and transferred callers to the appropriate department or staff member by 16 ring.
  • Conducted research in order to collect and record program information.

Summaries

  • Dedicated team member with excellent organizational skills and a keen eye for detail.
  • Exceptional at adhering to strict financial controls and deadlines.
  • Calendar management, scheduling, data entry, and database administration are all areas where she shines.
  • Demonstrated ability to solve analytical problems and increase operational efficiency.
  • Expertise in diplomatic and professional communication, time management, and multitasking.
  • Bringing a track record of effectively scheduling to promote organization and availability.
  • Parish Secretary who is motivated and has a good understanding of system processes, customer relations, and multi-line phone systems.
  • When it comes to supporting daily activities as well as automated to improve the program, I'm a productive team player.
  • Workday expert with exceptional data analysis and typing abilities.
  • Manages multiple projects at the same time with a high level of accuracy.

Accomplishments

  • Redesigned the website event calendar, prompting an increase in parish event RSVPs by 48% within 6 months.
  • Developed training materials for new office staff, reducing onboarding time by the past year.
  • Resolved product issue through consumer testing.
  • Drafted and edited official parish correspondence and announcements, enhancing communication clarity across 7 stakeholders.
  • Administered and distributed payroll for 14 church staff members accurately, with zero errors for 2017 and 18 months.
  • Worked with clergy to schedule and organize church ceremonies during high-volume seasons, achieving 17% successful booking accuracy.
  • Trained staff on new booking and scheduling software, resulting in a 40% increase in meeting and event accuracy.
  • Integrated cloud-based scheduling tools, improving meeting coordination efficiency by 62%.
  • Led church-wide fundraising event, surpassing donation goals by 75% within 6 months.
  • Managed and maintained electronic filing systems, ensuring accuracy and reducing document retrieval time by 6 months.

Affiliations

  • Association for Computing Machinery
  • Association of Christian Fundraisers
  • Society for Human Resource Management (SHRM) metric
  • Local Interfaith Alliance
  • Catholic Business Network (CBN)
  • Association for Supply Chain Management (APICS)
  • Religious Education Congress
  • International Association of Administrative Professionals (IAAP)
  • Ecclesiastical Office Professionals Association
  • Toastmasters

Certifications

  • Salesforce
  • Advanced Budget Forecasting for Nonprofits - Meridian
  • Certified Nonprofit Professional (CNP) - Nonprofit Leadership Alliance
  • QuickBooks Certified User (procedure Year)
  • Clergy Seminar Coordinator Certification - Vantage
  • ServSafe
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Basic Diocesan Financial Management Course - Ironclad Systems
  • Certified Volunteer Administrator (CVA) – Council for Certification in Volunteer Administration

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