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Skills

  • Compensation Benchmarking
  • Human resources management
  • Compensation package restructuring
  • Team management
  • Employee cultural transformation leadership
  • Certified Professional in Human Resources (PHR/SPHR) credentials
  • Executive coaching for retention improvement
  • Cross-functional team collaboration
  • Personnel recruitment
  • Company organization

Work Experiences

  • Used compliance tools, corrective actions, and the identification of deficiencies to reduce audit risks.
  • Was in charge of organizing ongoing technical training and personal development classes for employees.
  • Reduced process gaps while supervising employees to achieve maximum productivity.
  • Followed the protocol in terms of management tools and procedural accuracy to a tee.
  • Provided policy and procedure guidance in order to harmonize responses, conduct appropriate investigations, and resolve grievances.
  • Improved HR efficiency, coordinated new hire orientations, and assisted 14 new employees with onboarding and training.
  • Identified and resolved complex employee issues that had an impact on management and business decisions.
  • Developed standard and framework strategies to implement long-term growth initiatives.
  • Achieved a 18% reduction in healthcare costs.
  • Aligned hiring strategies with business objectives.

Summaries

  • Boosted key retention metrics by 83%.
  • Strengths in budget management and risk assessment backed up by Human Resources training.
  • Within Human Resources, senior Multi-Unit Director of Human Resources and outstanding performer in cross-functional collaboration and budget management.
  • Adept at large-scale HR initiatives.
  • Adept at large-scale HR initiatives, including multi-unit HRIS rollouts across 17 regions. Achieved 44% reduction in administrative errors and 49% boost in data efficiency.
  • Achieved 32% increase in employee satisfaction.
  • Boosted legal compliance rates by 69%.
  • Costs were consistently reduced while profits were increased.
  • Recognized on a regular basis for outstanding performance and contributions to the Human Resources industry's success.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved framework which led to standard.
  • Facilitated conflict resolution training for department managers, yielding a 46% decrease in internal grievances across 16 regions.
  • Created an employee recognition program, improving engagement scores by 47% and lowering voluntary attrition across key departments.
  • Coached senior leadership teams across 14 regions on HR best practices, improving employee retention by 59%.
  • Enhanced employee engagement through data-driven employee surveys, which contributed to a 62% improvement in retention rates across 5 business units.
  • Integrated a remote work policy across 15 regions, ensuring minimal disruption to operational oversight and maintaining a 76% productivity rate.
  • Orchestrated talent acquisition strategies for multi-unit locations, cutting recruitment costs by 43% while improving the quality-of-hire metrics.
  • Revamped employee benefits packages in collaboration with legal and financial teams, leading to a 52% increase in employee satisfaction ratings.
  • Led the overhaul of multi-unit HR policies, ensuring compliance with multi-state labor regulations and reducing legal risks by 39%.

Affiliations

  • WorldatWork Society of Certified Professionals – Certified Compensation Professional (CCP)
  • Human Resources Certification Institute (HRCI) – Global Professional in Human Resources (GPHR)
  • American Medical Informatics Association
  • Project Management Institute (PMI) - Project Management Professional (PMP)
  • Association for Computing Machinery
  • Toastmasters
  • International Public Management Association for Human Resources (IPMA-HR)
  • Lions Club
  • The Association for Talent Development (ATD) – Senior Talent Development Professional
  • Society of Women Engineers

Certifications

  • CompTIA Security+
  • Workplace Mediation and Dispute Resolution Certification
  • Advanced Conflict Resolution Facilitator Certification
  • Project Management Professional (PMP)
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • Certified Diversity Recruiter (CDR)
  • EEO Compliance Certification
  • Certified Leadership Development Coach
  • Certified Talent Acquisition Professional (CTAP)

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