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Skills

  • Relationship building
  • Job training expertise
  • Adult Learning Principles
  • Business operations
  • In-depth knowledge of client relations
  • Process and performance improvement
  • Academic Research for Applied Linguistics
  • Continuous professional development
  • Vocational training
  • MS Office

Work Experiences

  • Achieved a 56% rise in course completion rates.
  • Used a variety of assessment tools and strategies to improve my teaching methods.
  • Collaborated with community shelters.
  • Taught students social and life skills such as how to use public transportation, how to deal with difficult situations, how to express emotions appropriately, and how to communicate with peers and employers.
  • Authored 2 sections of ESL training manuals.
  • Collaborated with program to create ESL textbooks tailored to specific learner groups, which improved textual comprehension levels in learners by 77%.
  • Designed and coordinated an international exchange program.
  • Authored 3 sections of ESL training manuals used in company-wide instructor onboarding programs across Phoenix.
  • Addressed communication needs of professionals.
  • Achieved record-breaking attendance of 11 educators.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Authored company-wide ESL training manuals used across Denver, standardizing top-tier instructional approaches and improving consistency in language program delivery.
  • Achieved performance improvements of 21%.
  • In vocational areas such as method and system, successful in facilitating on-the-job training.
  • Achieved student retention increases of 24%.
  • ESOL Instructor is a multi-talented ESOL Instructor who is consistently rewarded for planning and operational improvements.
  • Successful in establishing strong relationships with community partners in order to facilitate student internships.
  • As an ESOL Instructor with course design experience, I integrate differentiated instruction to meet diverse learning needs, reducing student failure rates and achieving a 78% graduation rate.
  • ESOL Instructor with 18 years of successful quality assurance and budget management experience.
  • ESOL Instructor with 6 years of experience working with people who are developmentally disabled.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Authored and updated 12 sections of ESL training documentation, which became a key resource for onboarding new instructors in Seattle.
  • Integrated real-world cultural references into lesson plans, enhancing student comprehension by 71% and enabling practical language use in daily scenarios.
  • Served as a liaison between the school district and local businesses to develop internship programs for ESL learners, resulting in 6 successful industry placements.
  • Enhanced ongoing monitoring of individual student language development, decreasing dropout rates by 15% in 2016 while achieving designated program milestones.
  • Partnered with school administrators to develop language support programs for non-native speakers, increasing ESOL student retention by 19%.
  • Introduced workplace communication skills workshops for advanced ESL learners, resulting in 34% improvement in job-placement readiness.
  • Designed and implemented formative assessments that provided actionable feedback, leading to a 60% increase in student pass rate on state ESL benchmarks.
  • Resolved product issue through consumer testing.
  • Streamlined curriculum alignment with local workforce development goals, increasing adult ESL learners’ employability rate by 65%.

Affiliations

  • PTA Community Outreach Program – ESL Family Learning
  • Society of Human Resource Management
  • Association for Computing Machinery
  • 2018 Fellow, process
  • Member, Study Abroad Planning Committee – system
  • Jaycees
  • Member, Immigrant Integration Support Network
  • Rotary International
  • Editor for program
  • Certified ESL/ESOL Instructor – Six Sigma

Certifications

  • Advanced Certificate in ELT (English Language Teaching) Pedagogy - Ironclad Systems
  • Specialist Program Certificate in Multilingual Instruction - metric
  • State Adult Education Certification for ESOL - North Carolina
  • CompTIA Security+
  • Language Program Administrator Certification - TQUK Level 5 Organizational Course
  • CompTIA Network+
  • Leadership and Mentoring in ESL Programs Certification - Ironclad Systems
  • TESOL (Teaching English to Speakers of Other Languages) Certification - Ironclad Systems
  • Special Education in ESL/ELD Professional Certification - Summit Group
  • First Aid/CPR Certified

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