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Skills

  • Patient rights advocacy
  • Hospital-to-Home Transition Support
  • Admitting processes
  • Budgets
  • Cultural competency training
  • Team building
  • Communications
  • Customer service
  • Operational improvement
  • Conflict resolution

Work Experiences

  • Psychosocial evaluations and needs assessments were completed by me.
  • Kept track of case notes on a daily basis and coordinated follow-up to ensure a smooth case management process.
  • Collaborated with community mental health providers to offer dual-diagnosis treatment plans for clients, reducing substance abuse relapse rates by 56%.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Was in charge of coordinating program referrals for community-based services.
  • Oversaw the delivery of process project by system team, which resulted in standard.
  • Assisted 72% of clients in obtaining protection services.
  • Consulted with legal teams to review end-of-life care directives, ensuring thorough documentation and compliance with state laws for 18 advanced care patients.
  • Coordinated swift resource allocation.
  • Advocated for enhanced patient services.

Summaries

  • Achieved a 82% decrease in readmissions within 12 months.
  • An experienced social worker who can coordinate services, collaborate with families, and provide ongoing counseling and support.
  • Award-winning Home Health Social Worker.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Clear understanding of process improvement and quality assurance as well as client relations training.
  • Award-winning Home Health Social Worker for excellence in patient advocacy, working with government agencies and community outreach programs reaching over 7 individuals.
  • Ready to put my 5 years of experience to work in a challenging, patient-centered position with room for advancement?
  • Within Miscellaneous, senior Home Health Social Worker and outstanding performer in process improvement and cross-functional collaboration.
  • Collaborated with government agencies.
  • Award-winning Home Health Social Worker, recognized for facilitating smooth discharge plans and reducing family stress during complex care transitions.

Accomplishments

  • Led crisis intervention sessions for end-of-life care patients and their families, helping over 18 individuals navigate emotional, legal, and support needs.
  • Authored comprehensive ethical guidelines for home health social workers, presented to over 2 professionals, and praised for its depth and practicality.
  • Collaborated with team of 15 in the development of metric.
  • Consulted with 6 health professionals to develop dual-diagnosis treatment plans, reducing concurrent mental health and substance abuse relapse rates by 77%.
  • Developed and presented educational materials for caregiver support groups, improving patient-family relationships and reducing caregiver burnout perception by 18%.
  • Played a key role in establishing interdisciplinary communication protocols, eliminating process bottlenecks and improving patient handover efficiency by 30%.
  • Collaborated with system to secure necessary social services for underprivileged patients, increasing access to critical resources like housing and financial aid by 71%.
  • Coordinated with interdisciplinary teams to ensure timely and efficient discharge planning for complex cases, reducing delays by 39%.
  • Supervised a team of 16 case managers, leading to enhanced service delivery and improved client outcomes across behavioral health and home care divisions.
  • Provided home health social work supervision and regular reflective practice reviews for junior caseworkers, resulting in a 68% improvement in case handling accuracy.

Affiliations

  • Association of Oncology Social Work (AOSW)
  • Jaycees
  • Association for Computing Machinery
  • National Committee for Quality Assurance (NCQA) – Healthcare Social Work Policy Group
  • American Case Management Association (ACMA)
  • Council of Nephrology Social Workers (CNSW)
  • Home and Community Health Association (HCHA)
  • National Coalition for Homeless Veterans (NCHV) – Social Service Outreach Program
  • International Federation of Social Workers (IFSW)
  • Society for Research in Child Development (SRCD)

Certifications

  • Licensed Clinical Social Worker (LCSW) - procedure
  • Project Management Professional (PMP)
  • Trauma-Focused Cognitive Behavioral Therapy Certification (TF-CBT) - Lakeside Partners
  • Oregon Certified Domestic Violence Counselor Certification - metric
  • Certified Addiction Counselor (CAC) - metric
  • Apple Certified Associate (ACA)
  • Social Work Leadership Institute Fellowship Certification - method
  • Certified Case Manager (CCM) – Commission for Case Manager Certification
  • Basic Life Support (BLS) Certification – American Heart Association
  • Certified Advanced Social Work Case Manager (C-ASWCM) - NASW

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