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Skills

  • Team leadership and development
  • Data protection and cybersecurity standards
  • Communications
  • Supervision
  • Bank security expert
  • Diagnostics and troubleshooting in payroll systems
  • Benefits Administration Integration
  • Key Performance Indicator (KPI) Monitoring
  • Data security and confidentiality management
  • Problem resolution

Work Experiences

  • Collaborated with HR and IT teams to successfully integrate employee benefits with the payroll system, increasing payroll accuracy by 71%.
  • Authored operational manuals and standard operating procedures to ensure compliance with Lean and other regulatory standards.
  • Developed and implemented streamlined payroll processes, reducing errors by 77% and ensuring compliance across 5 global regions.
  • Consulted with union leaders to negotiate and successfully implement revised payroll terms in line with the new collective bargaining agreement.
  • Achieved $4 in refunds for overpaid payroll taxes.
  • Cut down manual payments.
  • Developed streamlined payroll processes.
  • Used effective networking to identify and capitalize on community business opportunities.
  • Submitted loan applications to the loan underwriter for review and approval.
  • Created interactive payroll forecasting models.

Summaries

  • Automated payroll reporting.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strengths in risk assessment and performance reporting backed up by Miscellaneous training.
  • Knowledgeable Director of Payroll with experience in childcare and development.
  • Director of Payroll is a poised and professional Director of Payroll who is capable of informing clients about banking products and services and recommending the best options to meet their needs.
  • Objective Miscellaneous leader who has led financial systems and programs to success.
  • Regulatory requirements and successful strategies for maintaining optimal controls are well-understood.
  • Interpersonal skills are exceptional.
  • Financial administration, team leadership, and team leadership are all strengths.
  • Meet bank and customer service standards on a regular basis.

Accomplishments

  • Managed payroll processing for over 3 employees across multiple states, ensuring 100% compliance with all federal and state labor laws.
  • Instituted process improvements in payroll operations, ensuring timely processing of 10 payroll runs annually with 78% adherence to deadlines.
  • Developed and monitored key payroll metrics to improve reporting and analysis capabilities, allowing for real-time insight into payroll expenses.
  • Negotiated service agreements with third-party payroll vendors, resulting in $4 savings per year.
  • Facilitated the onboarding of a new payroll system for 14 international subsidiaries, reducing compliance risks with local wage mandates by 70%.
  • Documented and resolved standard which led to system.
  • Directed the implementation of self-service payroll portals, increasing accessibility for 17 employees and reducing HR support requests by 50%.
  • Collaborated with HR to integrate payroll and human capital management systems, improving employee data accuracy by 80%.
  • Overhauled payroll processing workflow, cutting time spent on payroll management by 30% and increasing accuracy across 7 locations.
  • Collaborated with finance and tax departments to manage year-end tax filings for 6 employees, achieving 38% accuracy.

Affiliations

  • Institute of Internal Auditors (IAA) Membership focused on Payroll Audits
  • Affiliation with National Association of Professional Employer Organizations (NAPEO)
  • Active participant in Payroll Leaders Executive Forum
  • Project Management Institute
  • Jaycees
  • Certified Payroll Professional (CPP) Certification obtained from Northwind, 2016
  • Association for Computing Machinery
  • American Payroll Association (APA) Member since 2018
  • PayTech Women (PTW) Membership
  • Certified Payroll Expertise via standard Provider Certification Program

Certifications

  • Certified Global Payroll Manager (CGPM) - Global Payroll Association 2019
  • Certified Project Director (CPD) - Global Association for Quality Management 2015
  • CompTIA A+ Technician
  • CompTIA Security+
  • Certified Global Payroll Specialist (CGPS) - Global Payroll Association 2022
  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP) - Project Management Institute (2020)
  • Certified Employee Benefits Specialist (CEBS) - International Foundation of Employee Benefits Plans 2023
  • Fundamental Payroll Certification (FPC) - American Payroll Association 2017
  • SHRM Senior Certified Professional (SHRM-SCP) - Society for Human Resource Management, 2016

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