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Skills

  • Risk management processes and analysis
  • Team Leadership
  • Process improvement
  • Materials preparation
  • Document scanning
  • Communications
  • Staff development
  • User interface understanding
  • Public speaking
  • Data Management

Work Experiences

  • Used QuickBooks to create and update tracking spreadsheets.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Achieved 81% growth in foot traffic.
  • Assisted in creating a digital transformation roadmap.
  • Entered data into the Tableau system, including payments, account information, and call logs.
  • Double-checked the data's accuracy and integrity.
  • Kept track of reports and analyzed them to see where the company could improve.
  • Created multi-threaded admin web applications based on standard.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Achieved measurable productivity improvements up to 60%.
  • Accomplished at driving business growth.
  • Within Miscellaneous, senior Small Business Consultant and outstanding performer in risk assessment and vendor management.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved productivity gains of 81%.
  • Achieved savings of $9 annually.
  • Achieved significant overhead reductions.
  • Achieved 59% revenue increases.
  • Achieved optimal results.
  • Dynamic communicator who consistently outperforms company goals and expectations.

Accomplishments

  • Created
  • Conducted thorough business model reviews, leading to a 50% improvement in gross margins for small business clients.
  • Collaborated with stakeholders to develop a streamlined operational strategy, reducing overhead expenses by 68% without compromising service delivery.
  • Established
  • Trained
  • Documented
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Proposed
  • Guided
  • Recorded

Affiliations

  • International Association of Administrative Professionals
  • International Business Brokers Association (IBBA)
  • Toastmasters
  • Association of Information Technology Professionals
  • Consulting Alliance Member Network
  • Jaycees
  • Project Management Institute (PMI) - Small Business Sector Focus Group
  • Financial Executives International (FEI) - Small and Medium Business Sector
  • American Institute of Certified Public Accountants (AICPA)
  • Society of Human Resource Management

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Contract Law Certificate - Harvard Online (HarvardX)
  • Google Ads Certification - Google Skillshop
  • SHRM Certified Professional (SHRM-CP)
  • Risk Management Professional (RMP) - metric
  • Certificate in Business Strategy - Cornell University
  • ServSafe
  • HubSpot Content Marketing Certification - HubSpot Academy
  • Certified Supply Chain Professional (CSCP) – APICS
  • First Aid/CPR Certified

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