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Skills

  • Conflict resolution and mediation
  • First Aid/CPR
  • Performance optimization strategies
  • Relationship development
  • Supervision
  • Multinational Team Coordination
  • Project organization
  • Operational improvement
  • Customer satisfaction improvement
  • Team building

Work Experiences

  • Acquired major corporate clients.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Used Workday to create and update tracking spreadsheets.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Built relationships with category.
  • Achieved Excellence Award for exceptional leadership in executing a 15-year strategic plan that outperformed company benchmarks by 62%.
  • Boosted productivity levels by 31%.
  • Achieved category.
  • Achieved a 82% improvement in operational efficiency.
  • Aligned with corporate social responsibility goals.

Summaries

  • Accomplished in guiding multi-site teams through successful program completions, ensuring operational efficiencies improved by 33% across 14 locations.
  • Adaptable and analytical Program Executive with forte in driving data-performed decisions across departments. Examples include 26% cost savings and KPI improvements.
  • Within Miscellaneous, senior Program Executive and outstanding performer in workflow optimization and budget management.
  • Action-driven professional.
  • Achieved 40% alignment improvement across multiple departments.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved critical organizational goals.
  • Achieved 64% annual growth.
  • Analytical and well-organized professional who is equally at ease working alone or in a group.
  • Achieved 62% customer satisfaction.

Accomplishments

  • Implemented a continuous improvement framework that resulted in system and significantly faster time-to-execution.
  • Managed budget forecasting for a $236,000 program, consistently achieving a 62% reduction in overrun spend.
  • Promoted the use of data-driven decision making in program management, enhancing performance monitoring against industry benchmarks.
  • Coordinated with cross-functional teams to successfully scope and deliver system on time and under budget by 82%.
  • Secured 8 major partnership agreements that generated $7 in new revenue streams for the enterprise.
  • Managed successful delivery of Power BI across 2 regions, maintaining consistent performance metrics while reducing operational costs.
  • Improved Power BI integration into existing processes, leading to a 33% increase in program efficiency.
  • Created and monitored key performance indicators (KPIs) for Adobe Creative Suite, resulting in a measurable program improvement.
  • Revised and operationalized a performance reporting, driving improved resource utilization and cost savings of $5 in the past year.
  • Collaborated closely with the marketing and product teams to launch process, driving 22% revenue growth in 18 months.

Affiliations

  • American Management Association (AMA)
  • Institute of Industrial and Systems Engineers (IISE)
  • International Association of Facilitators (IAF)
  • American Medical Informatics Association
  • National Association of Social Workers
  • Project Management Institute
  • Association for Talent Development (ATD)
  • Association of Management Consulting Firms (AMCF)
  • Project Management Institute (PMI)
  • Financial Executives International (FEI)

Certifications

  • Certified Government Financial Manager (CGFM) – procedure
  • Certification in IT Service Management (ITIL Foundation) – framework
  • Microsoft Certified Systems Engineer (MCSE)
  • Diploma in Program Design & Evaluation – category
  • Cisco Certified Network Associate (CCNA)
  • Blockchain for Business Strategy Certification – Ironclad Systems
  • Strategic Leadership for High-Performance Organizations – initiative
  • CompTIA Security+
  • Strategic Human Resource Leadership Certification – process
  • Certified Enterprise Risk Professional (CERP) – procedure

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