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Skills

  • Strong team member
  • Safe food handling
  • Budgeting and cost control
  • Menu memorization
  • Fluent in Portuguese
  • Purchasing
  • Wine and liquor expertise
  • Employee training
  • Prompt table clearance
  • Flexibility

Work Experiences

  • Contributed to a monthly revenue increase of $4.
  • Collaborated with shift managers.
  • Took orders by listening to customers and recording menu selections, substitutions, and add-ons.
  • Chopped, diced, optimized and cooked ingredients to make procedure food items.
  • Contributed to an average monthly sales increase of $12.
  • Balanced multiple tasks efficiently.
  • Coordinated with marketing for promotional campaigns.
  • Balanced multiple tasks efficiently by managing register transactions, drink preparation, and store cleanliness during solo barista shifts.
  • De-escalated tense situations.
  • Avoided product shortages and overstocks.

Summaries

  • Customer-focused foodservice professional with risk assessment and process improvement catering experience.
  • An aspiring food service professional and culinary arts student looking for work in a posh fine-dining establishment.
  • Detail-oriented and capable of quickly and effectively learning new tasks.
  • Proactive
  • Bar Manager with a strong desire to increase revenue and productivity.
  • Deadline-driven
  • Experience from category roles and PMP certification courses that is comparable.
  • Renowned Starbucks Clerk with 7 years of experience helps the restaurant succeed in all areas.
  • Capable of safely lifting 5 pounds to aid in event planning and transportation of necessary equipment.
  • Offering superior cross-functional collaboration and client relations abilities as well as 3 years of experience.

Accomplishments

  • Supported storewide cleanliness initiatives that resulted in a favorable health inspector rating of metric in 2024.
  • Earned a 10% bonus for successfully up-selling the most items from the restaurant's new summer menu.
  • Improved workplace organization through the implementation of standardized processes, reducing time spent by staff searching for supplies.
  • Streamlined team leadership, resulting in category.
  • Monitored and restocked coffee bean inventory, ensuring optimal levels for peak hours while reducing waste.
  • Identified and resolved inconsistencies in inventory levels, improving reorder accuracy by 43%.
  • Led cross-functional team efforts to launch a seasonal drink promotion, increasing drink sales by 31% in 13 months.
  • Implemented an improved inventory rotation system that reduced perishable waste by 22% and saved the location $4 annually.
  • Consistently held the position of best performing store in the region.
  • Managed inventory efficiently by conducting weekly audits, reducing out-of-stock occurrences by 64%.

Affiliations

  • Participant, Annual Coffee Brewing Competition, Portland, 2019
  • Certification, Customer Service Excellence, Professional Development Course, 2019
  • Attendee, National Coffee Association (NCA) Networking Events, 2020
  • Member, Women in Coffee Leadership Alliance, 2018
  • Member, International Association of Hospitality Professionals, 2018
  • Member, Customer Satisfaction Task Force, 2018
  • Completed Training, Team-Building and Collaboration Seminar, Atlanta, 2018
  • Completed, National Restaurant Association Food Safety Course, 2015
  • Member, National Retail Federation (NRF), 2018
  • Active Member, Employee Wellness Initiative, Focused on Reducing Shift Stress, 2024

Certifications

  • SafeServ certification: Food Handling
  • OSHA: HACCP
  • Certified Specialist of Coffee (CSC) by Specialty Coffee Association
  • Barista Certification – Essential and Specialty Coffee Skills by standard
  • Safe Hygiene in Food Operations Certification from program
  • OSHA: Food Handling
  • First Aid/CPR Certification (2021)
  • Queue Management Strategies Certification
  • Advanced Beverage Preparation Techniques from system
  • Food Allergen Prevention and Control Certification - Cedar Works

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