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Skills

  • Grill management
  • Food inspection
  • MS Office
  • Operational improvement
  • Efficient multitasking
  • Inventory control
  • Kitchen team leadership
  • Team collaboration
  • Organization
  • Customer service

Work Experiences

  • Achieved a 48% reduction in undercooked meals.
  • Achieved a 61% increase in event satisfaction ratings.
  • Optimized and launched vegetables, as well as program ingredients, were washed and chopped.
  • Collaborated with the head chef.
  • Worked closely with Cook Trainers to ensure that special orders for customers, such as those with food allergies and gluten intolerance, were fully understood.
  • Achieved 18% improvement in food presentation.
  • Prepared 4 fast food items, taking special requests for substitutions and add-ons from customers.
  • Addressed weaknesses through targeted training.
  • Communicated with management about the food inventory stock in order to place an order.
  • Coached staff on sautéing and grilling methods.

Summaries

  • Cook Trainer with experience preparing method foods in a fast-paced environment.
  • Multi-tasker with skills in assisting customers, entering orders into the POS system, and cooking simple items.
  • In high-stress situations, adept at staying focused and efficient while maintaining calmness.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Dedicated team player with a strong work ethic and an open communication style who is committed to meeting all preparation and service needs.
  • Multi-talented in the kitchen, using stakeholder engagement and workflow optimization to prepare a wide range of dishes.
  • Capable of preparing the necessary quantities of ingredients for an estimated number of customers.
  • Service-oriented and adept at completing unusual requests.
  • Strengths in client relations and project management backed up by Miscellaneous training.
  • When reviewing order information, pay close attention and collaborate with teammates to consistently make precise orders.

Accomplishments

  • Initiated a peer-to-peer mentoring system within the kitchen team, reducing the ramp-up time for new employees by 85%, leading to faster overall production times.
  • Developed an onboarding process for new culinary staff, reducing training time by 22% while maintaining high food service standards.
  • Facilitated knife skills workshops, successfully improving prep time efficiency by 70% while maintaining food quality standards.
  • Trained cooks to manage varying food preparation tasks simultaneously, improving kitchen efficiency during peak times and achieving a record 6 dishes prepared in 18 months.
  • Guided line cooks in accommodating high-volume catering orders for procedure, increasing repeat catering business by 51%.
  • Implemented a rotating training schedule for kitchen staff, resulting in Phoenix’s restaurant achieving an ‘A’ rating in food safety for 2023.
  • Organized monthly staff training sessions focused on knife skills and sanitary kitchen practices, reducing waste by 18% and improving food consistency.
  • Developed a specialized training program that resulted in 76% faster preparation for large-scale events, leading to higher client ratings.
  • Led knife skills training sessions for all staff members, resulting in a 57% reduction in food prep time and fewer ingredient wastages.
  • Trained seasonal staff for system, managing fluctuating team sizes without compromising kitchen efficiency or food quality.

Affiliations

  • National Restaurant Association (NRA)
  • American Culinary Federation (ACF)
  • Rotary International
  • Educational Foundation of the National Restaurant Association (NRAEF)
  • Jaycees
  • Institute of Hospitality Membership
  • Freemason
  • Hospitality Industry Training (HIT) Certification
  • World Association of Chef Societies (WACS)
  • Cornell Culinary Society

Certifications

  • Certified Nutrition Specialist (CNS) – Beacon Labs
  • Workplace Incident Investigation Certification 2024
  • Train-the-Trainer Certification (TTT) - Lakeside Partners
  • Salesforce
  • ISO 22000 Food Safety Management Certification
  • Advanced First Aid and CPR/AED Certification 2017
  • Culinary Arts Vocational Training Certification 2020
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Hazard Analysis Critical Control Point (HACCP) Certification
  • Microsoft Certified Systems Engineer (MCSE)

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