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Skills

  • Supervision
  • Team building
  • Negotiation and mediation
  • System equipment
  • Problem resolution
  • Cross-cultural communication
  • Developing leadership programs
  • Digital content creation
  • Proficient in Workday
  • Budgets

Work Experiences

  • Championed youth engagement programs that improved community involvement by 37% at Beacon Labs.
  • Collaborated with initiative customers to determine their needs and deliver program service.
  • Coordinated team development activities and trainings with senior case managers.
  • Solved program issues, improved operations, and provided excellent customer service.
  • Transported ServiceNow to 6 months customer locations.
  • Connected families with shelters, legal services, and educational opportunities.
  • Educated families and members of the community about domestic violence and its effects on children.
  • Answered 12 calls per 6 months to help customers with their questions and concerns.
  • Held community workshops to promote various programs and inform the public about services that are available.
  • Contributed to policy briefs on youth unemployment.

Summaries

  • Achieved tangible policy changes for project management.
  • Determined employee with 6 years of experience leading high-performing teams.
  • Within Miscellaneous, senior Youth Representative and outstanding performer in vendor management and cross-functional collaboration.
  • Costs were consistently reduced while profits were increased.
  • Youth Representative is a multi-talented Youth Representative who is consistently rewarded for planning and operational improvements.
  • Benefited over 2 participants.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborated with over 3 stakeholders.
  • Collaborated with over 17 stakeholders to effectively implement youth development programs, consistently meeting performance targets.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Advocated for youth-specific housing initiatives, resulting in the passing of 18 new affordable housing policies by framework.
  • Secured a 26% increase in sponsorships for youth-focused events by targeting local businesses and philanthropic organizations.
  • Led a committee of 17 volunteers and staff to organize events targeting youth empowerment and leadership development.
  • Coordinated annual youth conferences for over 15 attendees, focusing on skill-building and professional development.
  • Managed grants of over $9 for community youth programs, ensuring compliance and timely reporting to funders.
  • Collected and analyzed youth participation data, resulting in a 44% improvement in program engagement strategies for 2020.
  • Coordinated a multi-city youth forum attended by delegates from over 8 countries, advancing cross-cultural exchange on civic engagement.
  • Established a relationship with method to provide digital resources for youth, enhancing program accessibility by 60%.
  • Presented at 4 international youth summits in 2016, focusing on topics such as education reform and youth mental health advocacy.
  • Lobbied for a 35% increase in youth program funding by building strong relationships with program stakeholders.

Affiliations

  • Youth Engagement and Inclusivity Network
  • American Civic Leadership Association
  • National Council for Behavioral Health’s Youth Mental Health First Aid
  • Society for Adolescent Health and Medicine (SAHM)
  • Freemason
  • International Network for Youth Activism
  • Youth Power Global Community of Practice
  • National Youth Leadership Council (NYLC)
  • American Marketing Association
  • Community Coalition for Youth Empowerment and Volunteerism

Certifications

  • Safe Boundaries Training Certificate – Cedar Works
  • Google Certified Professional Cloud Architect
  • Certified Human Rights Practitioner – standard
  • Certificate in Conflict Resolution and Mediation – Harbor & Co.
  • Salesforce
  • Certified Public Accountant
  • Community Mental Health Mentor Training – Vantage
  • Trauma-Informed Care Certification Beacon Labs
  • CompTIA Security+
  • Positive Youth Development Certification – method

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