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Skills

  • Heavy lifting
  • Excellent communication
  • Bilingual in French
  • Territory Sales Experience
  • Infrastructure development
  • Excel in initiative
  • Operations management
  • Internal auditing
  • Safety measures
  • Weekly Payroll

Work Experiences

  • Oversaw the implementation of the company's enterprise security strategy, which included network and hardware security, disaster recovery, data security, and endpoint security.
  • Created and implemented technical application support and information technology policies and procedures to advance investment needs, outcomes, and performance measurements in order to strike a balance between continuous innovation and responsible risk-taking.
  • Advised on future tech direction.
  • Authored policy frameworks around data governance that improved regulatory compliance, reducing risks in program.
  • Created and managed service level agreements for strategic applications, as well as tracking performance against goals.
  • Achieved 69% growth in operational effectiveness.
  • Entered data into the Workday system, including payments, account information, and call logs.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Developed a highly regarded technology services organization with a culture of respect, collective pride, and individual and group professional development to achieve metric.
  • Advanced cybersecurity training across the enterprise.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strategic Information Technology Manager capable of guiding modern technology navigation.
  • Clear understanding of quality assurance and vendor management as well as strategic planning training.
  • Among his accomplishments is the creation of a program app for use in the procedure industry.
  • Building positive relationships with internal and external stakeholders for 6 years is a successful 12-year track record.
  • By developing, delivering, and supporting strategic plans, I'm used to driving efficiency and effectiveness.
  • Strengths in process improvement and project management backed up by Miscellaneous training.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Accomplished director skilled at implementing unified communications platforms.
  • Motivated Director of Information Technology with experience managing large-scale projects, including budgeting and administration.

Accomplishments

  • Guided the successful overhaul of a legacy system to a cloud-based infrastructure, improving workflow automation and reducing operational downtime by 68%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Automated software deployment processes across 9 business units, cutting deployment time by 76% and reducing errors by 40%.
  • Led global tech teams through the implementation of an enterprise-wide cloud migration project, reducing server costs by 61% and ensuring 100% uptime during the transition.
  • Led successful implementation of ITIL-based service management processes across 3 departments, increasing incident resolution rates by 17%.
  • Led development of a SOC 2-compliant platform architecture, resulting in successful annual audits with zero major findings.
  • Reduced software licensing expenses by 23% through an audit of existing contracts and renegotiation with key platform providers.
  • Delivered efficiency overhaul within IT Operations; engineered the introduction of initiative that saved 14 annual working hours.
  • Implemented IT governance framework that aligned with system, leading to a 34% improvement in internal audit scores.
  • Headed the cybersecurity strategy for a Fortune 11 company, reducing annual security breaches by 35%. Implemented tools such as process to strengthen security posture.

Affiliations

  • Cloud Native Computing Foundation (CNCF)
  • International Association of Privacy Professionals (IAPP)
  • National Cyber Security Alliance (NCSA)
  • Society of Human Resource Management
  • Association for Supply Chain Management (APICS)
  • Cybersecurity and Infrastructure Security Agency (CISA) – Working Groups
  • Association of Information Technology Professionals (AITP)
  • Rotary International
  • Information Systems Audit and Control Association (ISACA)
  • Association of Information Technology Professionals

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Oracle Cloud Infrastructure Architect Professional Certification
  • Cisco Certified Internet Professional (CCIP)
  • Google Certified Professional Collaboration Engineer
  • Certified in the Governance of Enterprise IT (CGEIT)
  • Project Management Professional (PMP)
  • Certified Virtualization Expert by category
  • Certified Public Accountant (CPA)
  • Certified Information Security Manager (CISM)
  • Microsoft Certified: Azure Solutions Architect Expert

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