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Skills

  • MS Office
  • Cycling class customization
  • Client Onboarding
  • Healthy living role model
  • Operational improvement
  • Organization
  • Regulatory compliance
  • First Aid/CPR
  • Weight management
  • Safety techniques

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Conducted detailed performance assessments.
  • Kept the group fitness room, mirrors, floor, and fitness equipment clean.
  • Educated clients on nutrition, healthy living, and weight management.
  • Collaborated with wellness coordinators to integrate mental health best practices into cycling routines, increasing overall member wellbeing by 24%.
  • Collaborated with gym management.
  • 5 fitness instruction classes, including process and framework classes, were designed and implemented by me.
  • Collaborated with management.
  • Achieved a 20% increase in new memberships.

Summaries

  • Accomplished fitness professional.
  • Charismatic Cycle Instructor known for fostering a welcoming class environment.
  • Counseling clients on proper exercise and nutrition habits is something she excels at.
  • Creates customized programs based on the client's objectives and skill level.
  • Within Miscellaneous, senior Cycle Instructor and outstanding performer in data analysis and strategic planning.
  • Achieved a 83% reduction in lower back pain complaints.
  • Fitness trainer who is dedicated to guiding clients through their fitness journey.
  • Certified in PMP, offering advanced cycling classes that attract over 12 new participants and elevate the overall class experience with specialization in heart rate monitoring.
  • Achieved a 71% improvement in retention.
  • Background in client fitness assessment.

Accomplishments

  • Collaborated with a cross-functional team to introduce new cycling routines, increasing engagement by 22%.
  • Integrated mindfulness and recovery techniques in post-cycling routines, leading to a 69% decrease in member injury rates.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Spearheaded the introduction of on-demand virtual cycling sessions, increasing gym membership sign-ups by 49%.
  • Certified in method, improving class technical quality and attendee experience.
  • Implemented new tracking software for member progress, improving fitness goal completion rates by 61%.
  • Organized community cycling challenges, leading to 11% growth in participant engagement across 2015.
  • Produced monthly performance reports on critical metrics (e.g., heart rate data, calorie burn) that helped members track progress.
  • Achieved a 27% increase in new rider satisfaction by incorporating personalized fitness plans.
  • Adjusted cycling programs based on member feedback, boosting return member attendance by 25% over the past year.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Mindbody Certified Practitioner Network
  • Women's National Cycling Committee
  • Toastmasters
  • United States Cycling Federation (USCF)
  • National Intramural-Recreational Sports Association (NIRSA)
  • American Society of Safety Professionals
  • Society of Human Resource Management
  • National Exercise Trainers Association (NETA)
  • Life Time Fitness Instructor Alliance

Certifications

  • Certified Indoor Cycling Instructor (CI-Cycle Fusion) – Meridian
  • Certified Cycling Strength and Conditioning Specialist – Meridian
  • Senior Fitness Specialist Certification (Cycling Integration) – NASM
  • Sports Performance and Endurance Cycling Coach Certification – USA Cycling
  • Google Certified Professional Cloud Architect
  • CompTIA Network+
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR Certification (American Heart Association)
  • Group Exercise Program Design for Cyclists Certification – American Council on Exercise (ACE)
  • NASM Certified Personal Trainer – National Academy of Sports Medicine (NASM)

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