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Skills

  • Issue resolution
  • Mail distribution
  • Textbook issuance
  • Data gathering and documentation
  • MEDISOFT proficient
  • Document conversion
  • Deadline driven
  • Contract agreement preparation
  • Critical thinker
  • Verifying insurance coverage

Work Experiences

  • Recorded all customer shipping requirements so that only specific carriers would be used for deliveries for future reference.
  • Provided job candidates by screening, interviewing, and testing applicants.
  • Updated initiative and status reports by entering data into Workday.
  • Assisted Logistics Clerk by managing personal documents, organizing calendars, and preparing meeting collateral.
  • Was in charge of coordinating the delivery of materials, supplies, and information to different business locations.
  • Collaborated with vendors to schedule 5 daily pickups and 5+ weekly deliveries.
  • Worked with vendors to order and maintain office supplies inventory, as well as to obtain the most cost-effective pricing.
  • Assessed the urgency and priorities before accepting or declining appointments and meetings with the CEO.
  • Got signatures on financial documents and invoices, both internal and external.
  • Was in charge of system, method, and procedure equipment maintenance and repair.

Summaries

  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Delivering critical clerical support to internal teams, customers, vendors, and other stakeholders has proven to be a success.
  • Dedicated clerical team member seeking additional work experience in the Miscellaneous.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Looking forward to taking on a new challenge with a successful team.
  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.
  • Offering 8 years of experience in customer relations management.
  • Team player who is knowledgeable in risk assessment and vendor management.
  • Consultation with department leaders, vendors, and team members to understand requirements and implement proactive solutions is a priority.
  • Program, procedure, and method are all available.

Accomplishments

  • Contributed to the successful transfer of 3 metric into new CRM.
  • Streamlined
  • Directed
  • Implemented
  • Secured
  • Administration: Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
  • Liaised
  • Monitored
  • Assisted
  • Launched

Affiliations

  • Affiliate, Institute for Supply Management (ISM), specializing in purchasing and vendor relations to streamline procurement processes and boost delivery timelines.
  • Certification in Cold Chain Logistics from framework to enhance expertise in managing temperature-sensitive products and maintaining product integrity.
  • Certified member, Warehouse Education and Research Council (WERC), completed webinars on warehouse operations management framework.
  • Participant in industry collaboration events, Multimodal Logistics Events (MLE), networking with key supply chain stakeholders to increase intermodal solutions.
  • Certificate holder, Dangerous Goods Regulations (DGR) training provided by the International Air Transport Association (IATA), ensuring safe and compliant shipments.
  • Attendee, APICS annual conferences focused on route optimization and transit time reduction 2021-2022.
  • Recipient of Lean Six Sigma Green Belt Certification, focusing on optimizing logistics workflows to minimize waste and improve inventory turnover rates.
  • Participant, Chartered Institute of Logistics and Transport (CILT), specializing in international freight and cross-border customs operations 2018-2023.
  • Completed Cross-Border Freight handling training under American Trucking Associations (ATA), ensuring compliance with international trade based regulations.
  • Graduate of Supply Chain Management diploma course by Summit Group, specializing in transportation and distribution strategies to lower fulfillment costs.

Certifications

  • Certified Professional Logistician (CPL) by SOLE - The International Society of Logistics
  • Hazardous Materials (HAZMAT) Handling and Safety Certification
  • Warehouse Management Systems (WMS) Certification
  • OSHA 10-Hour Certification - General Industry Safety
  • ServSafe
  • International Warehouse Logistics Association (IWLA) Certified Warehouse Professional
  • International Import-Export Certification
  • Supplier Relationship Management (SRM) Certification
  • Certified Supply Chain Professional (CSCP)
  • Certified Professional in Supply Management (CPSM)

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