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Skills

  • Team management
  • Program development
  • Regulatory compliance
  • Curriculum integration and educational collaboration
  • Supervision
  • Outreach to underserved populations
  • Interviewing skills
  • Conflict mediation and resolution
  • Project organization
  • Multilingual communication proficiency Portuguese

Work Experiences

  • Transported QuickBooks to several months customer locations.
  • Conducted citywide surveys on youth service needs.
  • Chaired cross-agency youth services working groups.
  • Had an excellent attendance record and was always on time for work.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with local universities.
  • Advocated on behalf of at-risk youth to secure government support for mental health services, increasing funding by $16.
  • Addressed food insecurity through partnerships.
  • Collaborated with local schools and educational institutions.
  • Addressed food insecurity through partnerships with local food banks, reducing hunger among youth served by 44%.

Summaries

  • Determined employee with 12 years of experience leading high-performing teams.
  • Achieved a 58% reduction in youth conflict escalation.
  • Built a network of cross-sector partnerships with educational, governmental, and non-profit organizations to design intervention models that support holistic youth development.
  • Achieved a 41% increase in developmental outcomes for youth participants.
  • Built a network of cross-sector partnerships.
  • Collaborated with educational, governmental, and non-profit organizations.
  • Achieved a 33% increase in academic enrollments.
  • Skilled at forming strong alliances in order to achieve organizational goals.
  • Community service programs that are coordinated to meet the needs of system.
  • Committed to creating environments for youth to excel.

Accomplishments

  • Incorporated data analytics into measuring program outcomes, leading to a better understanding of youth needs and a 68% improvement in program responsiveness.
  • Received the Employee of the Year for Excellence in Youth Services for implementing evidence-based mental health programs that impacted 14 individuals.
  • Achieved a 58% increase in program funding by illustrating measurable outcomes to donors and grant-making bodies through well-documented case studies.
  • Collaborated with team of 13 in the development of procedure.
  • Collaborated with local policymakers to implement new measures for youth protection and advocacy, contributing to a decrease in youth crime rates by 42% over several months.
  • Secured strategic partnerships with commercial sponsors, generating 12 for youth scholarships, mentorship programs, and job placement efforts.
  • Created a digital youth engagement strategy that tripled the organization's social media reach and increased program participation by 3 youth in under procedure.
  • Monitored and evaluated key performance indicators for all youth programs, achieving a 18% increase in compliance with industry best practices.
  • Facilitated partnerships with 2 local businesses to provide job training and internships for youth, leading to a 18% increase in youth employment post-program completion.
  • Developed and presented workshops on youth empowerment, public speaking, and leadership skills for over 5 participants annually.

Affiliations

  • Association for Computing Machinery
  • Juvenile Justice Advocates International (JJA)
  • National Alliance on Mental Illness (NAMI)
  • Lions Club
  • International Council of Nurses
  • Partnership for After School Education (PASE)
  • American Society for Public Administration (ASPA)
  • Association for Middle Level Education (AMLE)
  • American Society of Safety Professionals
  • International Association of Administrative Professionals

Certifications

  • Certificate in Nonprofit Management & Leadership - process
  • CompTIA A+ Technician
  • Restorative Justice Training Certification - category
  • Certified Intervention Professional (CIP) - PA Certification Board
  • Leadership Development for Adolescents (LDA) Certification - Ironclad Systems
  • ServSafe
  • Economic Empowerment for Youth Certification - Harbor & Co.
  • Certified Business Analysis Professional (CBAP)
  • Certificate in Juvenile Justice Program Management - program
  • Certified Nonprofit Accounting Professional (CNAP) - Nonprofit CPAs

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