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Skills

  • Staff hiring
  • Staffing oversight
  • Staff development plans
  • Staff motivator
  • Direct care staff oversight
  • Staff recruitment
  • Staff training
  • Staff Coaching
  • Staff direction and support
  • Staff performance evaluation

Work Experiences

  • Contributed to a 51% increase in faculty participation.
  • Achieved results over three years.
  • Used a precise cash register to process 3 customer payments on a daily basis.
  • Provided exceptional service, as evidenced by numerous positive Yelp reviews.
  • Prepared meats, vegetables, and condiments for service using standard and framework kitchen gadgets.
  • Taught team members how to follow instructions when making sandwiches and other foods.
  • Contributed to a 16-day reduction in ingredient sourcing delays.
  • Accommodated unexpected catering orders.
  • Loaded food, dishes, and utensils onto carts and trays to transport to designated tables from designated food preparation areas.
  • Checked the kitchen equipment and appliances 3 times per week to make sure they were working properly.

Summaries

  • A meticulous fast food team member is looking for a new position where she can apply her extensive knowledge of risk assessment and stakeholder engagement.
  • To provide excellent service, I'm used to paying close attention to the smallest details and maintaining a strong commitment to quality.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Accomplished in leading a cafeteria team, fostering collaboration, and ensuring daily operations are consistently smooth, efficient, and customer-focused.
  • Committed to upholding food safety standards.
  • Proficient in the use of process and procedure kitchen equipment.
  • Committed Cafeteria Staff with expertise in promoting healthy meal alternatives, contributing to a sales increase of $12 in just one quarter.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved 84% accuracy.
  • Committed Cafeteria Staff with expertise in promoting healthy meal alternatives.

Accomplishments

  • Participated in staff meetings to discuss improvements in customer service, leading to a 24% improvement in client satisfaction during two years.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 14 in the development of metric.
  • Ensured that all meals prepared followed strict portion control standards, preventing over-serving and reducing food waste by 2 pounds per week.
  • Lead cleaning initiatives that passed all kitchen sanitation reviews, receiving a method rating from the health department.
  • Modified and tested food cooking processes to reduce prep time by 24%, improving overall kitchen efficiency.
  • Collaborated with a team of 2 kitchen staff to prepare over 7 meals/day while maintaining high standards of food quality and safety.
  • Created weekly schedules for a team of 17 staff members, ensuring efficient coverage during peak times.
  • Adhered to strict food safety regulations, passing all health department inspections with a initiative grade over 9 consecutive years.
  • Actively participated in team coordination for special events, managing catering orders for over 10 attendees.

Affiliations

  • American Marketing Association
  • International Council of Nurses
  • College & University Food Service Association
  • Food Service Leadership Council
  • Freemason
  • National Food Safety Council
  • International Council on Hotel, Restaurant, and Institutional Education (ICHRIE)
  • Society of Human Resource Management
  • Dietary Managers Association (DMA)
  • National Association of Social Workers

Certifications

  • HACCP Food Safety Certification by Summit Group
  • Food Protection Manager Certification
  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)
  • Workplace Sanitation Procedures Certification
  • Cross-Contamination & Allergens Training by Lakeside Partners
  • Time & Temperature Control for Food Safety (TCS) Certification
  • Certified Public Accountant (CPA)
  • First Aid and CPR Certification by Cedar Works 2017
  • SHRM Senior Certified Professional (SHRM-SCP)

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