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Skills

  • Direct sales
  • Sales reporting
  • Client Retention Strategies
  • Competitive market analysis
  • Sales presentations
  • Consultative selling techniques
  • Market penetration analysis
  • Strategic account development
  • Profit margin optimization
  • Customer Relationship Management (CRM) Software Proficiency

Work Experiences

  • Increased profits by providing excellent customer service, adhering to established procedures, and thoroughly reviewing sales reports.
  • Established long-term business growth by building relationships with customers and the community.
  • Increased profitability by utilizing marketing and sales strategies to build pipelines.
  • Kept up to date on competitor products and pricing in the markets I served.
  • Met established KPIs for the company, regional team, and individual performance through teamwork and customer focus.
  • Cut three years spending by 4% by using Salesforce to create effective budgets.
  • Increased retail sales volume in my assigned territory by 13% through strategic budgeting and product promotion.
  • Oversaw the work of an efficient administrative team responsible for maintaining accurate sales, inventory, and order records.
  • Researched and implemented new strategies to expand the company's operations and customer base.
  • Implemented new inventory management procedures that reduced product theft by 17% in the past year.

Summaries

  • Detail-oriented and committed to creating efficient environments in which to provide excellent service.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Over a 9-year career, I've built a strong track record as a performance-oriented sales leader.
  • Award-winning Sales Director.
  • Achieved successful entry into Portland markets.
  • Collaborative Sales Director with a track record of fostering cross-functional relationships, creating alignment between development and sales to increase new product adoption by 34%.
  • Coached high-performing sales teams.
  • Achieved improved margins of 64%.
  • Collaborative Sales Director.
  • Adaptive leader proficient in market analysis.

Accomplishments

  • Built a scalable sales strategy that increased overall team productivity by 66% and boosted revenue by $15.
  • Trained and mentored a team of 4 sales representatives, resulting in 63% improvement in overall close rates and performance metrics.
  • Collaborated with marketing to develop co-branded partnerships that resulted in $3 in new lead generation and 36% growth in conversion rates.
  • Achieved 77% growth in new business by identifying and exploiting emerging market opportunities in Miscellaneous.
  • Created customized solutions for high-value clients, increasing average deal size by 72% and renewals by 49%.
  • Secured $6 in new sales from top-tier clients, exceeding quarterly sales targets by 85%.
  • Negotiated and closed strategic deals with multi-national corporations, securing $17 in annual contracts, representing 23% of regional revenue.
  • Collaborated with team of 14 in the development of method.
  • Leveraged market insights to reposition product portfolio, driving $7 in upsell opportunities across existing accounts.
  • Implemented a key account management strategy that reduced customer churn by 62% through enhanced client relationship management.

Affiliations

  • Lions Club
  • Certified Professional Sales Executive (CPSE) Program
  • Western Sales Directors Forum
  • Association for Computing Machinery
  • Toastmasters
  • International Association of Administrative Professionals
  • Strategic Account Management Association (SAMA)
  • Business Marketing Association (BMA)
  • International Council of Nurses
  • Revenue Optimization Network (RON)

Certifications

  • Sandler Sales Certification
  • Solution Selling by Northwind
  • Certified Inside Sales Professional (CISP) by the AA-ISP
  • Project Management Professional (PMP)
  • Sandler Online Sales Mastery Program
  • Certified Digital Marketing Professional (CDMP)
  • Certified Public Accountant
  • Certified Salesforce Administrator 2022
  • SHRM Certified Professional (SHRM-CP)
  • Salesforce Certified Sales Cloud Consultant

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