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Skills

  • Outsourced services management
  • Employee conflict mitigation
  • Process improvement
  • Diversity and inclusion management
  • Immigration laws
  • Employee feedback system improvement
  • Social network optimization
  • Interviewing skills
  • Cultural alignment strategy
  • Team management

Work Experiences

  • Implemented new programs and resources while reinvigorating old ones to promote a positive school climate.
  • Connected families with shelters, legal services, and educational opportunities.
  • Attended by 3 staff members per session.
  • Achieved 64% higher team collaboration.
  • Attended by 3 executives.
  • Coordinated team development activities and trainings with senior case managers.
  • Collaborated closely with HR to enhance diversity recruitment efforts, resulting in a 26% increase in minority hires over the past year.
  • Achieved Top Performer for initiating intercultural learning programs that significantly improved workplace empathy and communication.
  • Audited team satisfaction reports.
  • Referred clients to the appropriate team members, community agencies, and organizations to meet treatment needs.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Collaborated closely with HR and senior leadership to develop a cultural roadmap, improving interdepartmental communication and inclusivity.
  • OSHA certified Motivational Culture Coordinator
  • Achieved a 61% improvement in knowledge retention rates.
  • Achieved departmental alignment.
  • Professional with a vibrant personality who has demonstrated abilities in team-building techniques and workshop presentations.
  • Achieved a 50% decrease in stress-related absences.
  • Boosted employee engagement scores by 37% in 2020.
  • Community service programs that are coordinated to meet the needs of method.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.

Accomplishments

  • Resolved product issue through consumer testing.
  • Designed and facilitated over 13 virtual and in-person leadership summits on diversity, inclusivity, and cultural competence.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Crafted a high-output communication framework for ongoing cultural competency discussions, reducing knowledge gaps between teams by 78% in 2019.
  • Successfully aligned company values with DEI goals by facilitating structured conversations, boosting overall employee belonging by 44%.
  • Documented and resolved method which led to category.
  • Facilitated leadership discussions resulting in the refinement of company values, focusing more on diversity, belonging, and inclusion across 5 departments.
  • Redesigned employee feedback channels, leading to an 7% increase in overall engagement and satisfaction across all departments.
  • Led bi-annual inclusion surveys, analyzed data, and proposed action steps that enhanced overall inclusion ratings by 81%.
  • Increased employee resource group participation by 83% through effective internal marketing and role modeling.

Affiliations

  • Culture Summit Participant 2020
  • Chartered Institute of Personnel and Development (CIPD)
  • Diversity Best Practices Affiliation
  • Project Management Institute
  • Leadership and Diversity Conference Attendee
  • Association of Information Technology Professionals
  • Remote Work Culture Alliance
  • American Management Association (AMA)
  • Global Organizational Culture Consortium
  • Association for Cultural Evolution (ACE)

Certifications

  • CompTIA Security+
  • Diversity and Inclusion for HR Certification Cedar Works, 2015
  • Remote Work Leadership Certification Brightline
  • CompTIA A+ Technician
  • Workplace Well-Being Specialist Certification Vantage
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect
  • SHRM Certified Professional (SHRM-CP)
  • Harvard Business School Online Organizational Leadership Certificate
  • NeuroLeadership Institute Certificate in Team Dynamics

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