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Skills

  • Cross-functional collaboration
  • MS Office
  • Project organization
  • Budget administration
  • Communications
  • Continuous Improvement Initiatives
  • Process improvement
  • Adherence to metric standards
  • First Aid/CPR
  • Project management

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Authored and maintained updated laboratory safety manuals and emergency protocols, which resulted in zero reportable incidents during 6 months.
  • Wrote and submitted grant proposals and attended fundraising events to raise funds for research and engage with supporters.
  • Advised on regulatory compliance matters.
  • Implemented process improvements to reduce processing time, eliminate errors, and streamline procedures.
  • Analyzed laboratory workflows comprehensively.
  • Directed team performance, managed schedules, and optimized workflow to increase productivity.
  • Boosted research output by 73%.
  • Kept track of lab study findings and results and submitted paperwork to regulatory agencies to maintain transparency and compliance standards.
  • Transported SAP to 6 months customer locations.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Acted as the primary liaison during audits.
  • Achieved PMP.
  • Successful Laboratory Director with experience leading teams, managing budgets, and achieving difficult objectives.
  • Bringing 17 years of industry experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • With an organized approach, I am an excellent communicator and critical thinker.
  • Laboratory Director is a multi-talented Laboratory Director who is consistently rewarded for planning and operational improvements.
  • Looking for a position that will allow me to advance in a fast-paced environment.
  • By following rules and taking preventative measures, motivated to consistently deliver work that meets or exceeds superior safety and quality standards.

Accomplishments

  • Successfully managed the overhaul of laboratory instrumentation, introducing Tableau which boosted throughput by 56%.
  • Managed, mentored, and developed a team of 11 laboratory staff, driving a 69% improvement in team retention rates over three years.
  • Fostered collaborations with procedure to launch program, securing 52% increase in data generation and analysis precision.
  • Developed and enforced robust SOPs that resulted in a 65% improvement in quality control and compliance.
  • Built a customer-focused lab environment resulting in an Employee of the Year for service excellence in 2015.
  • Documented and resolved program which led to procedure.
  • Collaborated with team of 5 in the development of standard.
  • Initiated and championed the laboratory's continuous improvement program, leading to a reduction in costs by 41% while raising operational efficiency.
  • Implemented ServiceNow for automated test result reporting, which reduced human error by 73% and improved output reliability.
  • Managed lab operations budget of 16, consistently meeting financial targets and cutting costs by 78%.

Affiliations

  • National Accrediting Agency for Clinical Laboratory Sciences (NAACLS)
  • Healthcare Information and Management Systems Society (HIMSS)
  • College of American Pathologists (CAP)
  • National Association of Social Workers
  • International Council of Nurses
  • American Marketing Association
  • Lions Club
  • Institute of Environmental Sciences and Technology (IEST)
  • American Society of Safety Professionals
  • American Biological Safety Association (ABSA)

Certifications

  • Laboratory Leadership Service Fellowship, Northwind
  • Lean Six Sigma Black Belt
  • CompTIA Network+
  • American Board of Bioanalysis (ABB) High Complexity Laboratory Director Certification
  • Certified Professional in Laboratory Safety (CPLS)
  • Salesforce
  • Six Sigma Green Belt Certification
  • Certified Laboratory Consultant (CLC), American Medical Technologists (AMT)
  • Health Care Compliance Association (HCCA) Compliance Certification
  • Good Manufacturing Practice (GMP) Certification

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