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Skills

  • Contract negotiation
  • B2B market segmentation
  • Performance metrics creation
  • New market entry strategies
  • Client Retention Strategies
  • Presenting to C-suite executives
  • Business operations
  • CRM system implementation
  • Client acquisition strategies
  • Sales pipeline management

Work Experiences

  • Brought in 13 leads.
  • Collaborated with procedure customers to determine their needs and deliver program service.
  • Analyzed evolving market conditions.
  • Closed 10 enterprise-level deals.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved a 47% market share.
  • Achieved a 85% boost in client adoption rates.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Built long-term partnerships in Miscellaneous.

Summaries

  • Achieved a 74% improvement in engagement.
  • Addresses client needs.
  • Salesforce and ServiceNow are two of my strongest skills.
  • Achieved 23% market share for SAP.
  • 15 years of experience in strategic growth.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved long-term financial goals.
  • Clear understanding of budget management and quality assurance as well as data analysis training.
  • Committed to resolving issues and ensuring that metrics and reports are accurate.

Accomplishments

  • Analyzed financial models and budgetary constraints, proposing a restructuring plan that resulted in a 20% cost reduction.
  • Implemented a comprehensive business development training program for new hires, reducing onboarding time by 13 days.
  • Designed and launched a product introduction campaign that exceeded sales targets by 24% in the first 11 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Engineered cost-effective solutions for scaling operations during periods of high demand, saving the client $18 in overhead.
  • Managed cross-functional teams throughout 11-month product development cycle, resulting in a successful launch in 2016.
  • Spearheaded initiatives to diversify service offerings, which captured new market share and increased annual revenues by $18.
  • Introduced monthly revenue tracking tools, providing real-time insights and increasing overall profitability by 15% points.
  • Coordinated with logistics to increase customer satisfaction scores by 64% points through enhanced service offerings.
  • Collaborated with regional teams on market-entry strategies for the Northeast, gaining access to 13 new clients.

Affiliations

  • Association of Strategic Alliance Professionals (ASAP)
  • National Contract Management Association (NCMA)
  • Society for Marketing Professional Services (SMPS)
  • Society of Women Engineers
  • Association for Supply Chain Management (APICS)
  • American Marketing Association
  • Sales Management Association (SMA)
  • International Association for Business Development (IABD)
  • American Management Association (AMA)
  • Jaycees

Certifications

  • MBA in Strategy and Business Development Meridian
  • Certified Business Relationship Manager (CBRM)
  • Certified Business Analysis Professional (CBAP)
  • ITIL Foundation Certification
  • Certified Lead Acquisition Professional (CLAP)
  • Certified Public Accountant (CPA)
  • Advanced Competitive Strategy Certificate Harbor & Co.
  • Certified Merger & Acquisition Professional (CMAP)
  • Apple Certified Associate (ACA)
  • Six Sigma Green Belt Certification - Cedar Works

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