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Skills

  • Mental health support strategies
  • Organization
  • Mentoring and training junior staff
  • Process improvement
  • Collaboration with community organizations
  • Relationship development
  • Method equipment
  • Offender progress report writing
  • Community resource liaison
  • Multidisciplinary team collaboration

Work Experiences

  • Coordinated with community organizations.
  • Achieved significant reductions in re-offense rates.
  • Created detailed weekly reports for 9 active cases.
  • Created detailed weekly reports for 15 active cases, tracking client progress and providing updated risk assessments.
  • Devised and improved treatment strategies to ensure continued progress.
  • Looked for industry trends on social media and through online sources.
  • Conducted random drug screenings and home visits for offenders leading to a 19% decrease in violations of probation terms.
  • Collaborated with families, employers, and therapists.
  • Had an excellent attendance record and was always on time for work.
  • Conducted random drug screenings.

Summaries

  • Boosted reintegration success.
  • Achieved a job placement rate of over 46%.
  • Conducted random drug screenings.
  • Achieved a 27% success rate in restorative justice mediation.
  • Contributed to 11 successful gang-affiliated probation management.
  • Adjusted probation conditions based on offender progress.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved a 52% reduction in violations.
  • Adept at collaborating with court personnel and adjusting probation conditions based on offender progress, improving client outcomes and legal compliance.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Conducted risk assessments using SAP tools, ensuring accurate classification of offender risk levels and improving intervention success by 48%.
  • Documented and resolved initiative which led to standard.
  • Enhanced the efficiency of probation reporting systems, cutting administrative backlog by 43%.
  • Trained 18 junior probation officers in case management software, improving case processing speed by 35%.
  • Effectively handled a caseload of high-risk juvenile probationers, reducing recidivism by 83% within 6 months.
  • Updated probation supervision protocols in line with new legislation in 2023, increasing legal compliance across 14 cases.
  • Developed and administered a community service probation program that engaged 7 participants and increased volunteer hours by 79%.
  • Collaborated with external social service providers to connect 15 probationers to mental health and rehabilitation services.
  • Designed and facilitated training certified by initiative for probation staff, increasing knowledge retention by 48%.

Affiliations

  • American Marketing Association
  • Lions Club
  • Substance Abuse Counselor, Raleigh Community Program
  • Member of the National Criminal Justice Association (NCJA)
  • International Association of Administrative Professionals
  • Alliance for Safety and Justice (ASJ) Collaborator
  • International Council of Nurses
  • Crisis Intervention Team (CIT) Certification
  • Employee Assistance Program Coordinator
  • Freemason

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect
  • Ethics in Criminal Justice Certificate - Beacon Labs, 2018
  • Certified Public Accountant (CPA)
  • Electronic Monitoring System Operation Certificate - Power BI, 2024
  • Cisco Certified Network Associate (CCNA)
  • Certification in Cognitive Behavioral Interventions for Offenders - initiative, 2017
  • Certified Alcohol and Drug Counselor (CADC) - process, 2016
  • Certified Public Accountant

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