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Skills

  • Multidisciplinary team collaboration
  • Customer service
  • Process improvement
  • Community resources
  • Mentoring and training junior staff
  • Evidence-Based Practice Implementation
  • Individualized rehabilitation plans
  • Community resource liaison
  • Judicial communication and reporting
  • Communications

Work Experiences

  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Contributed to restorative justice programs.
  • Collaborated with families, employers, and therapists.
  • Analyzed trends in probation compliance and offense patterns, providing insights that improved departmental practices by 48%.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with process customers to determine their needs and deliver system service.
  • Administered a community service probation program.
  • Based assessments on objective criteria and prior criminal history.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with local process improvement providers.

Summaries

  • Achieved a 52% reduction in violations.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 27% success rate in restorative justice mediation.
  • Conducted home visits.
  • Accomplished this within the first the past year.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Costs were consistently reduced while profits were increased.
  • Contributed to 11 successful gang-affiliated probation management.
  • Achieved a 54% reduction in compliance violations.
  • Aligned reports with judicial expectations.

Accomplishments

  • Introduced court-mandated anger management classes for 18 probationers, leading to documented behavioral improvements.
  • Authored and reviewed probation contracts for 13 offenders, ensuring compliance with local and state regulations without legal complications.
  • Effectively handled a caseload of high-risk juvenile probationers, reducing recidivism by 83% within 6 months.
  • Collaborated with team of 7 in the development of initiative.
  • Implemented preemptive counseling initiatives for high-risk offenders, reducing probation violation occurrences by 47%.
  • Contributed to policy revisions within the probation department, leading to a 69% reduction in case processing delays.
  • Trained 18 junior probation officers in case management software, improving case processing speed by 35%.
  • Reviewed and enhanced random drug testing protocols across 17 offices, resulting in a 33% increase in program efficiency.
  • Developed and administered a community service probation program that engaged 7 participants and increased volunteer hours by 79%.
  • Conducted risk assessments using SAP tools, ensuring accurate classification of offender risk levels and improving intervention success by 48%.

Affiliations

  • National Council on Crime and Delinquency (NCCD) Member
  • American Society of Safety Professionals
  • Instructor, Drug Court Professional Association Certification Courses
  • Policy Advocate, Probation and Parole Reform Initiative
  • Mentorship Program Lead, Juvenile Diversion Services
  • Association for the Treatment of Sexual Abusers (ATSA) Participant
  • Graduate of the 2024 Leadership Development Program for Criminal Justice
  • Jaycees
  • Domestic Violence Probation Initiative Team Member
  • International Community Corrections Association (ICCA) Member

Certifications

  • Motivational Interviewing Certification - system, 2021
  • Certified Public Accountant
  • Collaborative Problem Solving Certification - framework, 2015
  • Nonviolent Crisis Intervention Certification - Northwind, 2024
  • Cisco Certified Internetwork Expert (CCIE)
  • Basic Law Enforcement Certification - metric, 2024
  • Community-Based Corrections Certification - Summit Group, 2018
  • Ethics in Criminal Justice Certificate - Beacon Labs, 2018
  • Cisco Certified Network Associate (CCNA)
  • Certified Alcohol and Drug Counselor (CADC) - process, 2016

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