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Skills

  • Brand storytelling through digital platforms
  • Business operations
  • Budget management for communications projects
  • Brand management
  • Communications
  • MS Office
  • Process improvement
  • Community outreach
  • Influencer partnership management
  • Organization

Work Experiences

  • Had an excellent attendance record and was always on time for work.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved positive coverage in regional media.
  • Achieved growth within the past year.
  • Achieved system beyond forecasts.
  • Boosted brand awareness by 66%.
  • Conceived and executed a corporate philanthropy PR campaign that led to coverage in 15 media outlets and a 72% increase in positive public sentiment.
  • Solved framework issues, improved operations, and provided excellent customer service.
  • Achieved top-tier customer satisfaction scores.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Boosted media performance by 76%.
  • Communications Executive with 6 years of successful cross-functional collaboration and vendor management experience.
  • Consistently delivering measurable impact.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept at working with external agencies.
  • Clear understanding of team leadership and client relations as well as project management training.
  • Contributed to increased client satisfaction.
  • Accomplished in driving corporate rebranding initiatives.
  • By arranging for media presence, composing written documents, booking photographers, reserving event venues, and creating eye-catching graphics, meticulous in managing and carrying out special events.

Accomplishments

  • Revised AP Style-based content for corporate blog and press materials, directly contributing to an 80% improvement in audience readability and engagement.
  • Led a content audit of all marketing and communications assets, ensuring legal compliance and streamlined processes that reduced approval times by 73%.
  • Collaborated with HR to implement an internal communication campaign which led to 54% growth in employee participation in corporate initiatives.
  • Managed the communications budget of over 10 for metric, optimizing spend without compromising campaign quality.
  • Resolved product issue through consumer testing.
  • Produced and distributed over 15 press releases for various product campaigns, contributing to metric and consistent, positive media uptake.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed and implemented a media relations strategy which led to securing 10 interviews with top-tier media outlets, increasing brand awareness by 35%.
  • Designed and led a media training program for executives that prepared them for strategic interviews, resulting in highly-effective appearances across 7 top outlets.
  • Documented and resolved category which led to metric.

Affiliations

  • Toastmasters
  • International Crisis Response Team (ICRT)
  • International Federation of Journalists (IFJ)
  • Association of Corporate Counsel (ACC) for Public Relations Departments
  • International Social Media Association (ISMA)
  • International Council of Nurses
  • Association for Supply Chain Management (APICS)
  • Association for Computing Machinery
  • International Association of Administrative Professionals
  • European Public Relations Education and Research Association (EUPRERA)

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Public Affairs Specialist Certification, Northwind
  • First Aid/CPR Certified
  • Speechwriting Essentials Certification, Meridian
  • Advanced Certification in Public Relations & Corporate Communications, Beacon Labs
  • Certified Public Accountant
  • Cisco Certified Network Associate (CCNA)
  • Certified Online Communication Professional (COCP), Jira
  • Certified Public Relations Specialist (CPRS), the Northeast
  • Advanced Writing for Strategic Communication Professional Certificate, Ironclad Systems

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