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Skills

  • Document categorization and taxonomy management
  • Communications
  • Regulatory compliance
  • Information retrieval cost-reduction strategies
  • NDCMedisoft
  • Data migration to cloud-based systems
  • Process improvement
  • Supervision
  • Project organization
  • Knowledge retention strategies

Work Experiences

  • Achieved results in 2016.
  • Had an excellent attendance record and was always on time for work.
  • Administrated a company-wide document management solution and trained 4 users across Austin.
  • Analyzed retrieval patterns.
  • Assessed large-scale document archives.
  • Built a comprehensive data tagging solution.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Ensured that medical records and health information were accurate, complete, and secure.
  • Collaborated with metric customers to determine their needs and deliver system service.
  • Easily interacted and communicated with department personnel and the general public.

Summaries

  • Excited and dedicated to accuracy, with excellent decision-making abilities.
  • Achieved a 52% reduction in document retrieval errors.
  • Clear understanding of team leadership and process improvement as well as strategic planning training.
  • Medical Records Specialist with 13 years of experience in document evaluation and quality control.
  • Committed to data security and compliance.
  • Strengths in process improvement and team leadership backed up by Government training.
  • Within Government, senior Information Retrieval Officer and outstanding performer in strategic planning and budget management.
  • Achieved a 17% boost in system responsiveness.
  • Aligned with Scrum Master standards.
  • With strong time management skills and a reliable, hardworking nature, highly accurate and efficient.

Accomplishments

  • Leveraged machine learning technology to automate routine information retrieval tasks, resulting in a 40% reduction in manual workload.
  • Implemented an information retrieval system optimization that saved 67% in retrieval time for internal storage systems.
  • Supervised a 5-member data retrieval team managing over 17 confidential records across multiple information systems, ensuring data accuracy and security.
  • Conducted regular system updates and implemented bug fixes, reducing search query downtime by 7 hours monthly.
  • Optimized document tagging parameters through detailed testing, increasing the relevance of returned results by 62% for legal document reviews.
  • Resolved product issue through consumer testing.
  • Led the development of a tailor-made search engine algorithm that increased document retrieval speed by 32%, supporting time-sensitive operations.
  • Spearheaded the adoption of up-to-date NLP technologies to improve the accuracy of textual data searches by 45%, especially for semantic queries.
  • Established an internal knowledge-sharing platform that centralized retrieval best practices and documentation for 7 team members.
  • Collaborated with information architecture teams to redesign the retrieval indexing format, improving large-scale information retrieval functions by 30%%.

Affiliations

  • American Marketing Association
  • AIIM (Association for Intelligent Information Management)
  • International Association for Data Quality, Governance & Analytics
  • International Council of Nurses
  • Cybersecurity and Data Management Task Force at Ironclad Systems
  • Technical Committee Member for Denver Data Science and AI Forum
  • Information Retrieval Analytics and Big Data Research Group
  • Open Web Metadata and Taxonomy Consortium
  • American Medical Informatics Association
  • Metadata Standards and Information Systems Professional Association

Certifications

  • Project Management Professional (PMP)
  • Enterprise Content Management Specialist - Cedar Works
  • CompTIA Security+ 2019
  • Apple Certified Associate (ACA)
  • Certified Records Manager (CRM) – 2015
  • PRINCE2 Foundation - metric
  • Certified Ethereum Professional (CEP) - Lakeside Partners
  • Certified Business Analysis Professional (CBAP)
  • Certified Digital Transformation Expert Lakeside Partners - 2020
  • ServSafe

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