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Skills

  • Delivery issue resolution
  • Freight carrier coordination
  • Organization
  • Shipment processing
  • Problem-solving
  • Order picking efficiency
  • Shipment planning
  • Damaged Goods Reduction
  • Supervision
  • Task prioritization

Work Experiences

  • Unpacked and examined incoming shipments to track shortages, repair damages, and reject items that were damaged.
  • Achieved zero discrepancies during 2023 audit.
  • Prepared materials for shipment by packing, securing, labeling, and applying postage to them.
  • Managed incoming orders, organized deliveries, and transferred packages to other departments using process and procedure equipment.
  • Conducted safety audits on packing and shipping stations, leading to a 69% reduction in workplace accidents.
  • Achieved a 74% reduction in product returns.
  • Achieved an annual improvement of 59% in shipment accuracy.
  • Collaborated with the inventory team to efficiently pack and ship goods with zero discrepancies during 2019 audit.
  • Addressed customer-specific requirements.
  • Achieved a 59% verification rate.

Summaries

  • Experienced in technical writing, recordkeeping, and interdepartmental coordination.
  • Within Transportation, senior Packing and Shipping Clerk and outstanding performer in budget management and cross-functional collaboration.
  • Avoided shipping delays.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Jira and SAP are two of my strongest skills.
  • Packing and Shipping Clerk with 5 years of system experience.
  • Packing and Shipping Clerk with 9 years of successful stakeholder engagement and risk assessment experience.
  • Packing and Shipping Clerk is a multi-talented Packing and Shipping Clerk who is consistently rewarded for planning and operational improvements.
  • Achieved a 38% improvement in customer satisfaction.
  • With 10 years of experience, I am very familiar with professional shipment processes.

Accomplishments

  • Resolved shipping discrepancies by validating incoming orders, achieving a verification accuracy rate of 39%, 2017.
  • Created and organized shipment labels for over 11 packages daily, adhering strictly to international shipping guidelines.
  • Collaborated with the team to streamline logistics operations, decreasing delivery time by an average of 38% days.
  • Led efforts to introduce an automated shipping process, reducing manual error by 34% while improving speed.
  • Processed daily shipments of up to 10 heavy packages, ensuring accuracy and compliance with weight restrictions.
  • Identified and resolved packaging discrepancies, significantly reducing returned goods by 79%.
  • Trained 6 colleagues on best practices for handling shipments and navigating shipping software for seamless operations.
  • Operated pallet jacks daily to transport materials efficiently, reducing overall loading time by 20%.
  • Decreased shipping-related issues by 18% through continuous improvement initiatives and customer feedback analysis.
  • Piloted the implementation of a new labeling software that improved packing efficiency by 77%.

Affiliations

  • American Trucking Associations (ATA)
  • International Warehouse Logistics Association (IWLA)
  • Society of Human Resource Management
  • Warehousing Education and Research Council (WERC)
  • Materials Handling & Management Society (MHMS)
  • American Society of Transportation and Logistics (AST&L)
  • Freight Transportation Services Council
  • Rotary International
  • Association for Supply Chain Management (APICS)
  • Society of Women Engineers

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce
  • CompTIA Security+
  • OSHA Safety Certificate: Warehouse and Logistics
  • Google Certified Professional Cloud Architect
  • Cisco Certified Network Associate (CCNA)
  • Certified Supply Chain Professional (CSCP) by APICS
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Cargo Screening Facility-CCSF (TSA)

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