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Skills

  • Process improvement
  • Problem resolution
  • Increased accessibility in digital education
  • Communications
  • eLearning Module Development
  • Adaptive testing and differentiated assessment
  • Certification in process
  • Content standardization across multiple campuses
  • Flipped classroom methodology integration
  • Course completion rate improvement strategies

Work Experiences

  • Achieved continuous improvement in course designs.
  • Collaborated with IT and HR departments.
  • Allowed for immediate adjustments.
  • Conducted webinars across Seattle.
  • Boosted productivity by 16%.
  • Achieved a 78% improvement in at-risk student intervention.
  • Collaborated with Subject Matter Experts to design and deliver Asana training that improved user competency by 32% within several months.
  • Collaborated with instructional designers and developers.
  • Analyzed feedback from over 3 learners.
  • Collaborated with instructional designers and developers to ensure timely delivery of President's Club-winning eLearning projects on budget and schedule.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Achieved a 75% improvement in digital tool usage.
  • Created personalized learning paths.
  • Bringing expertise in Learning Management Systems administration and content development, leading successful eLearning migrations and reducing average completion time by 7 hours per user.
  • Collaborated with cross-functional teams.
  • Creative problem solver with a passion for gamification and interactive learning tools that successfully boost user motivation by 16%.
  • Achieved high levels of learner satisfaction.
  • Achieved a 65% decrease in user-reported errors.
  • Boosted user motivation by 50%.

Accomplishments

  • Established best practices for multimedia instructional designs, resulting in a 82% rise in user-centric content utilization.
  • Created interactive multimedia tutorials that led to a 35% reduction in onboarding time for new hires.
  • Provided expert consultation during the transition from in-person to remote instructor-led sessions, resulting in a 25% increase in learner accessibility.
  • Designed and implemented gamified learning activities, resulting in a 47% increase in student engagement in virtual courses.
  • Developed on-demand technical support guides, reducing downtime for remote employees by 72% during their transition to home-based work in 2022.
  • Implemented adaptive learning technologies within the LMS, reducing learner dropout rates by 54% for high-risk learners.
  • Standardized instructional design procedures across 3 e-learning courses, leading to a 15% reduction in development time.
  • Led the redesign of the user dashboard within the LMS to enhance user experience, reducing bounce rates by 47%.
  • Led workshops for instructors focused on incorporating technology into their teaching methods, increasing tech adoption rates by 46%.
  • Automated learner progress tracking systems, reducing administrative workload by 75% while maintaining data accuracy.

Affiliations

  • Association for the Advancement of Computing in Education (AACE)
  • Association of Information Technology Professionals
  • Learning and Performance Institute (LPI)
  • National Education Technology Standards (NETS) Certification
  • EDUCAUSE Learning Initiative
  • Society of Human Resource Management
  • Global Society of Online Educators (GSOE)
  • Learning Systems and Educational Technology (LSET) Research Group
  • Federation of American Scientists (FAS) Educational Technology Group
  • Consortium for School Networking (CoSN)

Certifications

  • Advanced Certificate in Usability Testing for Digital Learning - Beacon Labs
  • ASTD Certified Professional in Learning and Performance (CPLP) - 2015
  • Certified Learning Technology Leader (CLTL) - Vantage
  • Certified SCORM Developer - HubSpot
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Immersive Learning Facilitator - procedure
  • Certified Online Learning Facilitator - Atlanta
  • Digital Learning & Design Certificate - standard
  • Tableau Desktop Specialist Certification – 2016
  • Apple Certified Associate (ACA)

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