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Skills

  • Supervision
  • Event logistics planning and execution
  • Cultural competence in international events
  • Data-driven decision making
  • Creative event concept development
  • Scheduling
  • Corporate event facilitation
  • Client Satisfaction Strategies
  • Team management
  • Bilingual communication skills

Work Experiences

  • Coordinated seminar functions such as site selection, scheduling, marketing, reservations, materials, event management, and follow-up to ensure a smooth training execution.
  • Aligned events with company vision.
  • Collaborated with senior corporate executives.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Authored event planning templates and guides that were adopted by junior staff, improving departmental efficiency and cutting unnecessary planning time by 80%.
  • Achieved President's Club for the successful execution of a 2-attendee public event with a budget of $17, well below the industry average for cost-per-attendee.
  • Looked for industry trends on social media and through online sources.
  • Achieved savings of up to $12 per event.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Collaborated with Workday companies to create bespoke sponsorship packages, generating $3 in additional revenue through event partnerships.

Summaries

  • Collaborative leader known for integrating sustainability initiatives.
  • Award-winning Special Event General Manager.
  • Special Event General Manager with 15 years of successful project management and data analysis experience.
  • Achieved a 73% increase in ticket sales.
  • Consistently delivered results under a $17 budget.
  • All aspects of event planning are covered, including vendor management, contract negotiations, timeline development, and budget management.
  • Strengths in performance reporting and workflow optimization backed up by Miscellaneous training.
  • Boosted client satisfaction by 51%.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Successfully managed event planning activities from beginning to end while fully incorporating clients' special requests and sticking to budgets.

Accomplishments

  • Resolved product issue through consumer testing.
  • Designed and implemented a tier-based event sponsorship program leading to $18 rise in revenue from partner companies.
  • Coordinated cross-functional teams to execute a standard that met all budget and time constraints while exceeding client expectations.
  • Streamlined planning phases of an annual company-wide event series, cutting prep time by 59% and enhancing guest experience.
  • Expanded trade show’s scope to include international exhibitors, resulting in a 79% increase of global attendees.
  • Documented and resolved category which led to process.
  • Partnered with local authorities and developed risk-minimization strategies, achieving a flawless safety record at multiple high-profile events.
  • Created metrics and reporting structures to track event ROI, resulting in 21% year-over-year revenue growth.
  • Collaborated with team of 7 in the development of category.
  • Managed a team of 13 event planners, coordinators, and volunteers to ensure all on-site operations ran smoothly across Austin.

Affiliations

  • Certified Special Events Professional (CSEP)
  • Certified in Exhibition Management (CEM)
  • Society of Corporate Event Professionals (SCEP)
  • Society of Incentive & Travel Executives (SITE)
  • American Association of Exhibition Executives (AAEE)
  • American Advertising Federation (AAF)
  • Association of Destination Management Executives (ADMEI)
  • American Society of Safety Professionals
  • National Minority Supplier Development Council (NMSDC)
  • International Association for Exhibition and Events (IAEE)

Certifications

  • Certified Venue Executive (CVE) – Vantage
  • Professional Human Resources (PHR) Certification - Beacon Labs
  • Certified Trade Show Marketer (CTSM) – Summit Group
  • Certified Virtual Event Producer - Cedar Works
  • HubSpot Email Marketing Certification
  • Advanced Social Media Strategy (ASMS) Certification - Harbor & Co.
  • CompTIA Security+
  • Hospitality and Tourism Management Certificate - Brightline
  • Apple Certified Associate (ACA)
  • Certified Special Events Professional (CSEP) - Summit Group

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