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Skills

  • Operational improvement
  • Team management
  • Building code compliance
  • Organization
  • Regulatory compliance
  • Inventory management of disaster recovery supplies
  • Initiative equipment
  • Subcontractor coordination
  • Supervision
  • Advanced drying equipment usage

Work Experiences

  • Consistently delivered projects under budget by negotiating favorable equipment rental contracts which saved the company $9 annually.
  • Examined 10 rooms, halls, and lobbies to determine whether or not furniture or equipment needed to be repaired or replaced.
  • Critically analyzed workflow processes.
  • Tabletops, chairs, and condiment containers were all wiped down.
  • Lifted supplies, equipment, and heavy furniture with hand trucks or by hand.
  • Contributed to a 50% customer satisfaction rate.
  • Contributed to company’s sustainability goals.
  • Kept the restrooms clean, stocked, and well-maintained for both staff and visitors.
  • Assessed hidden water damage.
  • Achieved an average of 73% decrease in future damage claims.

Summaries

  • Project management and stakeholder engagement are known for being completed within the specified timeframes.
  • Adept Flood Technician specializing in containment barrier installation.
  • Dedicated Flood Technician who is responsible for the cleanliness and upkeep of various facilities and rooms in procedure and standard facilities.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Accomplished Flood Technician.
  • Custodial requirements of Miscellaneous buildings, including bathrooms, workspaces, and customer areas, are familiar with maintaining organized inventories and handling custodial requirements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Flood Technician with 2 years of successful vendor management and quality assurance experience.
  • Certified Flood Technician proficient in disaster site decontamination and structural drying, ensuring compliance with Atlanta building codes and safety regulations.
  • Trained in operating equipment, handling chemicals, and restocking supplies.

Accomplishments

  • Collaborated with project managers to establish timelines aligned to the scope of flood damage, improving forecast accuracy for property restorations by 51% days.
  • Consistently met or surpassed expectations in high-pressure flood and storm mitigation scenarios, protecting 18 customer assets from damage exceeding $4.
  • Identified and assessed hidden moisture using cutting-edge moisture mapping tools, preventing secondary issues like mold growth in 9 structures.
  • Documented and resolved metric which led to initiative.
  • Drafted detailed recovery plans that incorporated moisture mapping and water extraction, reducing reclamation times by 11 days compared to previous methods.
  • Provided on-site assessments during flood events, allowing for immediate remediation actions that decreased property damage by $17.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Conducted field risk assessments to identify pre-existing vulnerabilities, preparing clients for future flood events by securing 16 technical upgrades in flood protection systems.
  • Developed customized property preservation plans, safeguarding valuable infrastructure and reducing the overall restoration expenses by $2 annually.
  • Operated industrial-strength pumps and drying equipment, recovering flood-damaged property at 2% faster rate than industry standards.

Affiliations

  • International Association of Administrative Professionals
  • Building Performance Institute (BPI) - Certified Water Damage Specialist
  • North American Board of Certified Energy Practitioners (NABCEP) - Flood Prevention Specialist
  • Restoration Industry Association (RIA)
  • Institute of Inspection Cleaning and Restoration Certification (IICRC)
  • Association of State Floodplain Managers (ASFPM)
  • Certified Mold Remediation Specialist (CMRS) from program
  • Water Environmental Federation (WEF) - Emergency Response Division
  • Floodplain Managers Association (FMA) - Certified Technician
  • National Flood Mitigation Association (NFMA)

Certifications

  • Certified Restorer (CR) - Restoration Industry Association
  • Professional Water Damage Restoration Specialist (PWDRS) - 2020
  • Advanced Moisture Testing Certification - Cedar Works
  • Flood Map Interpretation (FEMA Certified)
  • Apple Certified Associate (ACA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Disaster Recovery Specialist (CDRS)
  • Confined Space Entry Certification (CSE)
  • ServSafe
  • Salesforce

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