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Skills

  • Data visualization in QuickBooks
  • High-risk client management
  • Fraud detection and prevention
  • Customer Transaction Analysis
  • Project coordination
  • Financial forensics
  • Customer service
  • False positive reduction strategies
  • Enterprise-Wide Risk Assessments
  • Project organization

Work Experiences

  • Achieved 23% more rapid processing times.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Articulated key findings during risk reviews.
  • Had an excellent attendance record and was always on time for work.
  • Looked for industry trends on social media and through online sources.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Consolidated irregular case findings into actionable intelligence reports, reducing future regulatory audit penalties by $196,000 in Denver.
  • Reviewed bank policies and procedures on a yearly basis to ensure that they were compliant with regulatory requirements and standards.
  • Was in charge of updating and integrating major changes into institutional operations.
  • Achieved recognition in 2020.

Summaries

  • Achieved faster case resolution times.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Achieved sustainable reduction in audit findings.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Contributed to a 78% increase in fraud detection accuracy.
  • Adept at consulting on risk management strategies.
  • Contributed to 17% successful legal outcomes.
  • Achieved results within 2020.
  • Ability to lead multi-disciplinary teams in executing BSA/AML compliance programs, resulting in a sustainable reduction in company-wide audit findings across all Denver branches.

Accomplishments

  • Provided detailed analysis and reporting to senior management, aiding in the successful remediation of compliance gaps identified during audits.
  • Successfully prepared and submitted 11 SARs monthly, maintaining a 22% accuracy and timeliness compliance rate during regulator audits.
  • Reduced investigation turnaround times by 41% by implementing a streamlined AML investigation workflow, significantly improving efficiency.
  • Led the onboarding of QuickBooks to optimize transaction monitoring, reducing false-positive alerts by 18% and focusing resources on high-risk transactions.
  • Spearheaded a cross-functional AML fraud task force resolving 10 high-risk cases, resulting in enhanced risk mitigation aligning with BSA/AML compliance.
  • Contributed to overhauling governance, risk, and compliance frameworks, driving a 21% improvement in internal audit outcomes.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with internal audit teams, leading to the identification and mitigation of systemic AML deficiencies in 15 operational areas.
  • Created proactive alert investigation templates to reduce investigation times, achieving a 34% improvement in case closures within compliance timelines.
  • Compiled and delivered detailed regulatory reports to senior management and regulators, ensuring timely and accurate submissions with 61% success.

Affiliations

  • Educational Affiliation with International Compliance Training (ICT) on AML Impact
  • Accredited Training from European Bank for Reconstruction and Development (EBRD) AML Program
  • Participant in Financial Action Task Force (FATF) Workshops
  • Affiliation with Law Enforcement Agencies for AML/CTF Task Forces
  • Collaborator with U.S. Department of Treasury - Financial Crimes Enforcement Network (FinCEN)
  • Association of Information Technology Professionals
  • Membership with Financial Crime Compliance Professionals Group
  • Association of Certified Anti-Money Laundering Specialists (ACAMS)
  • International Association of Administrative Professionals
  • Certification from Anti-Financial Crime (AFC) Executive Certification Program 2020

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Accredited Risk Management Professional (ARMP)
  • Certified Transaction Monitoring Associate (CTMA)
  • Certified OFAC Compliance Officer (COCO)
  • Certified Data Security and Regulatory Compliance Auditor
  • CompTIA A+ Technician
  • Association of Certified Financial Crime Specialists (ACFCS)
  • Certified Specialist in Correspondent Banking Risks
  • Digital Forensics and Cyber Investigation by method
  • Certified Fraud Detection Analytics Expert

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