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Skills

  • Data-driven decision making
  • Employee training and development
  • Data entry
  • Ensuring compliance with local labor laws
  • Organization
  • Operational improvement
  • Customer service
  • Multi-jurisdiction payroll management
  • Framework equipment
  • Supervision

Work Experiences

  • Achieved successful processing over several months.
  • Looked through personnel records to find out new hires' names, pay rates, and occupations, as well as wage rate changes.
  • Updated the employee's tax status as well as withholding information.
  • Achieved zero compliance issues.
  • Compiled summaries for earnings, taxes, deductions, nontaxable wages, disability, and leave to create reports.
  • Oversaw the delivery of metric project by initiative team, which resulted in program.
  • Collaborated with HR and Benefits teams to ensure accurate and timely payroll processing for over 10 employees across Austin.
  • Assisted managers in tracking labor costs.
  • Achieved a 53% reduction in processing time.
  • Protected employee privacy and payroll operations by keeping all information confidential.

Summaries

  • Experienced Payroll Clerk who has kept payroll records for 11 offices.
  • Achieved 100% on-time payroll delivery.
  • Adept in managing payroll operations.
  • Achieved zero missed deadlines year-over-year.
  • Recognized on a regular basis for outstanding performance and contributions to the Accounting and Finance industry's success.
  • Achieved a 83% reduction in payroll errors.
  • Coordinated payroll operations with HR and external auditors.
  • Collaborated with cross-functional teams to improve payroll system functionalities, enhancing employee experience with new self-service capabilities by 29%.
  • Spanish and Mandarin are both bilingual.
  • Adept in managing a variety of payroll operations, including hourly, salaried, and commissioned employees, and leading process improvements for fast-growing teams.

Accomplishments

  • Reduced payroll-related costs by 49% through automation and eliminating manual data entry.
  • Collaborated with team of 14 in the development of method.
  • Collaborated directly with external auditors in 2018, ensuring compliance with SOX requirements and achieving zero audit findings.
  • Successfully harmonized payroll processes following the acquisition of 14 new employees, avoiding payroll delays in transition.
  • Handled wage garnishments for a high-volume employee base, ensuring compliance with court orders and timely payment.
  • Managed bi-weekly payroll processing for over 5 employees, including salary and hourly wage categories, maintaining zero payroll processing errors.
  • Reconciled payroll discrepancies across multiple departments, reducing outstanding issues by 53% within 13 months.
  • Successfully trained a team of 6 payroll associates, accomplishing a 67% reduction in payroll processing time.
  • Resolved product issue through consumer testing.
  • Led efforts to resolve payroll discrepancies in a 2015 payroll audit, facilitating a positive audit review with zero major concerns.

Affiliations

  • Toastmasters
  • Society of Women Engineers
  • Executive Leadership Council for Payroll Process Improvement
  • Member of Institute for Internal Controls
  • Association for Financial Professionals (AFP)
  • Leader of Austin-based Payroll Networking Group
  • National Payroll Reporting Consortium (NPRC)
  • American Marketing Association
  • Payroll Compliance Practitioners Association
  • International Council of Nurses

Certifications

  • QuickBooks Payroll Certification
  • Sage Payroll Certification
  • Microsoft Excel for Payroll Management Certificate
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Certified Professional Cloud Architect
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Global Payroll Specialist (CGPS)
  • Certified Public Accountant
  • International Association for Human Resource Information Management (IHRIM) Certification
  • Chartered Global Management Accountant (CGMA)

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