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Skills

  • Tenant and eviction laws
  • Collaboration with contractors for large-scale property repairs
  • Regulatory compliance
  • MRI accounting software
  • Asbestos and lead awareness
  • Customer service
  • Loan processing
  • Business Development
  • Database management
  • Framework equipment

Work Experiences

  • Assisted with the preparation of commercial rental units for occupancy, including painting, cleaning, and minor repairs, reducing turnaround time by 8 days.
  • Completed all projects two weeks ahead of schedule.
  • Created and maintained reporting and tracking systems for PHAS indicators.
  • Reduced vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans, and tenant outreach programs.
  • Communicated with key on- and off-site tenant contacts on a regular basis to ensure that they were happy with the facility and services.
  • Avoided fines or delays in leasing.
  • Established strong, professional relationships with Property Maintenance Workers and residents by promoting team collaboration and providing exceptional service.
  • Created and maintained a list of available properties for commercial and industrial use that met a variety of needs and budgets.
  • Achieved a 46% reduction in emergency repairs.
  • Assisted with the preparation of commercial rental units.

Summaries

  • Achieved efficient unit preparation.
  • Property Maintenance Worker who is communicative and has excellent customer service and process improvement skills.
  • Adhered to local regulations.
  • Applied solutions across large-scale commercial properties.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved reduction over a 2024 period.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Capable of supervising and training junior staff, leading to a 73% improvement in safety compliance and zero incidents for 2018.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Upgraded HVAC systems in a high-occupancy building following Six Sigma standards, resulting in 51% improvement in cooling efficiency and tenant comfort.
  • Tracked equipment usage and repairs in 6 apartment buildings, allowing for proactive solutions and saving 58% on maintenance costs.
  • Performed timely plumbing repairs and upgrades across 5 commercial and residential properties, reducing water consumption by 82%.
  • Participated in the overhaul of an aging HVAC system using the latest air quality technologies, resulting in a 77% cost savings over three years.
  • Adopted new equipment and protocols for power washing and repair on apartment exteriors, increasing curb appeal for 6 properties.
  • Led painting and patchwork projects with a focus on durability and aesthetics, which enhanced tenant satisfaction in 2022 and reduced future maintenance.
  • Refurbished common areas of 12 residential buildings by painting, minor repairs, and upgrades, improving resident satisfaction scores by 83%.
  • Executed seasonal maintenance strategies, including landscaping, roof repairs, and HVAC servicing, to ensure uninterrupted operations across 4 properties.
  • Reduced downtime in commercial lighting systems by proactively replacing components and implementing energy-efficient lighting.
  • Worked closely with property managers to implement a comprehensive preventative maintenance schedule, reducing emergency work orders and on-demand repairs by 15%.

Affiliations

  • International Facility Management Association (IFMA)
  • Community Associations Institute (CAI)
  • American Society of Plumbing Engineers (ASPE)
  • Certified Apartment Maintenance Technician (CAMT) Credential
  • Certified Residential Maintenance Technician (CRMT) Certification
  • Residential Energy Services Network (RESNET) Certified Rater
  • Lions Club
  • National Association of Residential Property Managers (NARPM)
  • Associated Builders and Contractors (ABC)
  • International Code Council (ICC) Membership

Certifications

  • Landscaping Maintenance Safety Training Program by Summit Group
  • Facilities Management Professional (FMP) by IFMA
  • CompTIA Security+
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant
  • Basic Carpentry Certification by procedure
  • Apple Certified Associate (ACA)
  • Fire Alarm Systems Technician Certification by framework
  • Plumbing Technology Certification by metric
  • HVAC Certification metric by North American Technician Excellence (NATE)

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