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Skills

  • Bilingual
  • Expertise in program billing
  • TDX
  • Medicaid regulations
  • SAP proficiency
  • Fundraising and major donor development
  • Bi-lingual in English and Mandarin
  • Rheumatology
  • Team development
  • Wound care expertise

Work Experiences

  • Contacted patients about unpaid and underpaid accounts to resolve issues.
  • Maintained patient databases and updated information in accordance with HIPAA protocols.
  • Achieved Excellence Award.
  • Scheduled, rescheduled, and dealt with patient cancellations.
  • Achieved a 39% reduction in referral approval time.
  • Improved bill payment timeliness by developing flexible payment plans for patients.
  • All office supplies, including ink cartridges, toner, and paper, were ordered.
  • Exam rooms and medical equipment were sanitized, restocked, and organized by me.
  • Assisted physicians in minor surgical procedures, prepping rooms, and ensuring all necessary sterile equipment was available, leading to efficient care delivery.
  • Assessed and submitted documentation for medical claims.

Summaries

  • Excellent interpersonal skills and a thorough understanding of medical terminology are two of her strengths.
  • Knowledgeable about healthcare and insurance systems.
  • Healthcare coding and medical records management are two areas in which she excels.
  • Dedicated to long-term problem solving and achieving big-picture objectives.
  • Excellent medical terminology and billing procedures knowledge.
  • Expert in all aspects of nursing, with a track record of developing strong nurse leaders who are committed to bettering patient care and delivery models.
  • In system environments, a caring Quality Improvement Coordinator is passionate about maximizing patient care standards.
  • Detail-oriented and knowledgeable Medical Office Assistant with strong multitasking and organizational skills who can complete patient-facing and office-based tasks.
  • Professionally trained Medical Office Assistant with experience providing high-quality culturally competent care to a diverse group of patients.
  • Billing Supervisor with extensive experience in day-to-day accounts receivable operations, collections, and reporting.

Accomplishments

  • Documentation: Documented patient intake information.
  • Formulated
  • Clinical Services: : program category Policy Development:: standard category Total Quality Management:: metric procedure
  • Surgical Preparation: Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
  • Clinical Skills: Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Administered
  • Documented
  • Educated
  • Liaised
  • Counseled

Affiliations

  • American Health Information Management Association (AHIMA)
  • Association of Healthcare Administrative Professionals (AHCAP)
  • Association for Supply Chain Management (APICS)
  • Association of Certified Healthcare Administrative Professionals (ACHAP)
  • National Association for Health Professionals (NAHP)
  • Medical Group Management Association (MGMA)
  • Association of Office Professionals (AOP)
  • Association for Medical Facility Professionals (AMFP)
  • Association of Information Technology Professionals
  • National Alliance of Medical Auditing Specialists (NAMAS)

Certifications

  • Graduate Certificate in Clinical Pathology
  • ANA Certified in Diabetes Management
  • Certified Inpatient Coder (CIC)
  • CompTIA A+ Technician
  • Project Management Professional (PMP)
  • CompTIA Network+
  • Certified Professional Coder (CPC)
  • Apple Certified Associate (ACA)
  • Pediatric Education for Prehospital Professionals (PEPP)
  • Basic Life Support (BLS) Certification system

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