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Skills

  • Medical transcription
  • Feeding assistance specialist
  • IMX
  • Practiced inpatient and outpatient caregiver
  • IV therapy
  • Vascular
  • Healthcare coding competency
  • Healthcare billing proficiency
  • Bi-lingual in English and Mandarin
  • Wound care expertise

Work Experiences

  • Worked to improve office efficiency by coordinating charts, filling out insurance forms, and assisting patients with a variety of needs.
  • All office supplies, including ink cartridges, toner, and paper, were ordered.
  • Achieved a 32% reduction in no-shows.
  • Collected patient information for billing and insurance filing by gathering forms, copying insurance cards, and automated.
  • Located, checked in, and pulled medical records for patient appointments and incomplete charts.
  • Am in charge of payment collection and processing.
  • Used medical billing software to enter procedure and diagnosis codes.
  • Was in charge of preparing and administering medications to help patients with their symptoms.
  • Achieved a 39% reduction in referral approval time.
  • Assisted physicians in minor surgical procedures.

Summaries

  • In system environments, a caring Quality Improvement Coordinator is passionate about maximizing patient care standards.
  • Team player with experience leading nursing teams and coordinating patient care for adolescent to geriatric patients.
  • Medical Office Assistant with 15 years of successful stakeholder engagement and risk assessment experience.
  • 5 years of experience as a well-organized medical office assistant.
  • Healthcare professional with over 9 years of experience in a fast-paced environment.
  • Professionally, she is known for being a strong advocate and communicator.
  • Registered Nurse with 6 years of experience in critical care.
  • Professionally trained Medical Office Assistant with experience providing high-quality culturally competent care to a diverse group of patients.
  • Measures vital signs, performs venipuncture, and reads and interprets heart monitors with ease.
  • Nursing professional with 2+ years of experience in procedure settings working with pediatric patients.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Perinatal Care: Assisted physicians in focus studies of prenatal care. Performed basic physical assessments of newborns and infants.
  • Physician Support: Consistently praised by physicians for efficient assistance in minor surgical procedures and patient processing handling.
  • Spearheaded 14 classes per year.
  • Recommended
  • Documented and resolved metric which led to initiative.
  • Living Assistance: Served meals, assisted with feeding ambulating and turning and positioning in bed.
  • Patient Care: Ensured quality control through admissions, assessment, treatment and referral for a broad range of patients. Treated patients suffering from trauma, acute chest pain, respiratory failure and drug overdoses.
  • Custodial Duties: Kept linen and utility areas clean, emptied and cleaned urinals and bedpans, emptied patient dirty linen hampers.
  • Collaborated

Affiliations

  • National Center for Competency Testing (NCCT)
  • International Association of Administrative Professionals
  • Project Management Institute
  • American Medical Technologists (AMT)
  • Association of Office Professionals (AOP)
  • American Hospital Association (AHA)
  • Society for Human Resource Management (SHRM)
  • Healthcare Business Management Association (HBMA)
  • Association for Computing Machinery
  • American Medical Billing Association (AMBA)

Certifications

  • Pediatric Education for Prehospital Professionals (PEPP)
  • ANA Certified in Pediatric NP
  • CompTIA Security+
  • Certified Physician Practice Manager (CPPM)
  • Pediatric Advanced Life Support (PALS)
  • Certified Public Accountant (CPA)
  • Certified Professional Coder-Payer (CPC-P)
  • ANA Certified in Diabetes Management
  • CompTIA A+ Technician
  • Certified Outpatient Coder (COC)

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