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Skills

  • Crisis intervention management
  • Conflict resolution strategies
  • Business operations
  • Incentive-based program creation
  • Medication management procedures
  • Problem resolution
  • Conflict Mediation in High-Stress Environments
  • Life Skills Workshop Facilitation
  • First Aid/CPR
  • Data-driven strategy development

Work Experiences

  • Collaborated with child welfare agencies.
  • Worked with community program leaders and advocates to ensure that resources were available to those who needed them.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with multidisciplinary teams, including therapists and social workers, to assess the needs of residents and build individualized development plans.
  • Collected behavioral data for 6 residents weekly.
  • Collaborated with child welfare agencies to expedite placements for youth, reducing downtime between services by 76%.
  • Oversaw the delivery of metric project by category team, which resulted in program.
  • Entered data into case records and updated them accurately.
  • Built individualized development plans.
  • Organized, promoted, and managed parent workshops aimed at helping children succeed academically.

Summaries

  • Compassionate Residential Youth Care Worker.
  • Contributed to lower physical altercations by 20% in the facility.
  • Dedicated to learning, growing, and succeeding in Community and Public Service.
  • Adept at working with therapists and social workers.
  • Created a positive, supportive atmosphere for emotional development.
  • Strengths in team leadership and stakeholder engagement backed up by Community and Public Service training.
  • Residential Youth Care Worker is a multi-talented Residential Youth Care Worker who is consistently rewarded for planning and operational improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Residential Youth Care Worker with 18 years of successful vendor management and quality assurance experience.
  • Achieved a 76% improvement in school compliance and behavior.

Accomplishments

  • Collaborated in the design and implementation of a data-led strategy that reduced program attrition by 21%.
  • Collaborated with team of 10 in the development of metric.
  • Participated in routine safety audits and implemented new protocols, resulting in 63% reduction in safety incidents within the facility.
  • Worked collaboratively with social services and mental health professionals, contributing to the successful reunification of 3 families.
  • Provided effective crisis intervention management, resulting in a 73% reduction in behavioral incidents within two years.
  • Successfully led 14 group counseling sessions, improving peer relationships and group cohesion by 51%.
  • Collaborated with community healthcare providers, ensuring that 2 youth received timely medical treatment, leading to an improvement in health outcomes.
  • Demonstrated proficiency in SAP for case management, streamlining document processing and improving record accuracy by 36%
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • National Association of Therapeutic Schools and Programs (NATSAP)
  • American Counseling Association (ACA) Children & Adolescents Interest Network
  • Lions Club
  • Society for Social Work Leadership in Health Care (SSWLHC)
  • Residential Care Providers Association of Georgia
  • Juvenile Justice Association of Illinois
  • Trauma-Informed Care Network Colorado
  • Toastmasters
  • Association for Behavioral and Cognitive Therapies (ABCT)
  • Association for Play Therapy (APT)

Certifications

  • CompTIA Network+
  • Child & Adolescent Needs and Strengths (CANS) Certification
  • Substance Abuse Counseling Certification
  • Leadership and Supervision in Childcare Facilities Certification
  • Residential Child & Youth Worker Certification
  • Foster Caregiver Certification
  • Behavioral Health Interventions Certification
  • Mental Health First Aid (MHFA)
  • Medication Administration Training (MAT)
  • Therapeutic Crisis Intervention (TCI) Certification

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