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Skills

  • Business development and planning
  • Credit and collections
  • Excel in category
  • Kennel cleaning and sanitizing methods
  • Consultative selling techniques
  • Client-focused
  • Profit and loss understanding
  • Recruiting and Hiring
  • Customer satisfaction
  • Time management skills

Work Experiences

  • By hosting product-focused events, I was able to attract new customers and strengthen existing ones.
  • Maintained regular contact with key accounts and achieved high satisfaction ratings by reassessing needs and resolving conflicts on a regular basis.
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Was in charge of a team of four direct reports and a total of 18 employees spread across 3 service stations.
  • Measured yardage and looked for stray golf balls.
  • Ensured product, service, and customer support quality while also ensuring cultural idiosyncrasies were met.
  • Solved
  • Met the regional sales goal of $2 by completing audits, resolving problems, training staff members, and completing action plans.
  • Successfully led key projects that yielded a procedure.
  • Researched competitor products, services, and trends to target prospects in other territories.

Summaries

  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
  • Service-driven
  • Highly effective in client relations, evaluating personnel performance, and putting in place top-notch strategies.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Focused on customer service
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Dependable

Accomplishments

  • Restructured the regional sales team to focus on key verticals, driving $11 in new revenue streams while reducing operational costs by 80%.
  • Increased sales 2% over several months.
  • Increased engagement by 3% with industry thought leaders through curated participation in key forums and events, significantly enhancing brand visibility.
  • Generated 38% increase in cross-regional synergy by leading effective collaboration among diverse sales, marketing, and product teams.
  • Authored strategic reports and data-driven insights on market trends and competitor performance, impactful in shaping high-level executive decisions that led to a 27% revenue growth.
  • Developed long-term client relationships, maintaining a customer satisfaction score in the top 38% for the Southeast in 2020.
  • Sustained top-tier sales performance by fostering a sense of internal competition, resulting in team-exceeding target by 68% for 5 consecutive quarters.
  • Enhanced cross-functional collaboration with marketing and product teams to refine regional messaging, resulting in 73% increase in inbound marketing-qualified leads.
  • Managed the successful launch of ServiceNow in the Southeast, resulting in 60% market penetration within the first 4 months.
  • Created a comprehensive sales training and enablement program, which improved product knowledge and boosted conversion rates by 22%.

Affiliations

  • Association of Professional Sales (APS)
  • American Business Women's Association (ABWA)
  • American Society of Safety Professionals
  • Women Sales Pros
  • Freemason
  • International Customer Management Institute (ICMI)
  • Technology Marketing Association (TMA)
  • International Business Development Professionals Association (IBDPA)
  • Professional Association for Sales Executives (PASE)
  • National Association of Social Workers

Certifications

  • Certification in Sales Forecasting & Predictive Analytics – Meridian
  • Account-Based Sales Development (ABSD) Certification - Cedar Works
  • Certified Sales Compensation Professional (CSCP) - Vantage
  • Train-the-Trainer Certificate | Meridian
  • Certified Key Account Manager (CKAM) - Summit Group
  • Advanced Sales Leader Certification (ASL) - Lakeside Partners
  • Certificate in Executive Sales Management - Brightline
  • Google Analytics IQ Certification - Google
  • CompTIA Network+
  • Certified Sales Enablement Professional (CSEP) - Meridian

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