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Skills

  • Meeting minutes
  • Administrative support
  • Customer and client relations
  • Meeting arrangements
  • Office management
  • Database administration
  • Workflow planning
  • Office administration
  • Spreadsheet management
  • Multi-line phone proficiency

Work Experiences

  • Wrote business documents such as system, program, and category that were clear and professional.
  • Prepared meeting minutes and edited subcontractor proposals, project punch lists, transmittals, and memorandums for organizational support.
  • Established administrative work procedures to keep track of the daily tasks of the employees.
  • Answered a multi-line phone system and transferred callers to the appropriate department or staff member by 7 ring.
  • Conducted extensive research using a variety of resources to assist professional staff with routine and special project tasks.
  • Was in charge of daily reports and provided advice to executive leaders during decision-making.
  • Created new filing and organizational procedures that helped the company save $17 per 6 months in labor costs.
  • Used Adobe Creative Suite to write a variety of letters, reports, and other documents.
  • Took up to 15 calls per three years and quickly redirected them.
  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.

Summaries

  • Microsoft Excel expert with exceptional strategic planning and typing abilities.
  • Commended for cultivating a positive work culture by interacting with employees and customers cheerfully.
  • Extensive data collection and extraction experience.
  • Highly organized and hardworking, with a clear focus on ensuring that operations are efficient and accurate.
  • International Admission Assistant who is motivated and has a good understanding of standard processes, customer relations, and multi-line phone systems.
  • Demonstrated ability to solve analytical problems and increase operational efficiency.
  • Prepared to bring 5 years of experience to Cedar Works and take on a new and challenging role.
  • Dedicated to keeping track of program data, creating procedure reports, and strategic planning.
  • Vendor management and workflow optimization are examples of areas of expertise.
  • Solid external and internal communication skills, as well as a thorough understanding of office automation procedures.

Accomplishments

  • Cultivated strong relationships with international student advisors across 18 countries, which boosted trusted applicant referrals by 31%.
  • Conducted regular training sessions on multi-cultural sensitivity for the admissions team, improving applicant satisfaction scores by 52%.
  • Assessed academic qualifications for applicants from over 6 different countries, ensuring compliance with institution and accreditation standards.
  • Reviewed and processed international applicant transcripts, reducing evaluation delays by 17 days compared to previous academic year.
  • Resolved product issue through consumer testing.
  • Consulted directly with applicants from process, offering personalized guidance on credential evaluations and academic requirements.
  • Documented and resolved procedure which led to standard.
  • Tracked and reported key admission metrics across 5% of global target regions, leading to refined recruitment strategies in 2016.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Utilized project management software to coordinate international student recruitment efforts across multiple regions, ensuring timely campaign launches.

Affiliations

  • Educational Credential Evaluators, Inc. (ECE)
  • Coalition for International Education
  • International Association for College Admission Counseling (International ACAC)
  • University Professional and Continuing Education Association (UPCEA)
  • Rotary International
  • Immigration Law Association of Seattle
  • International Student Services Professionals Network
  • Global Leadership League
  • International Education Association of standard
  • International Officer Forum for Higher Education

Certifications

  • Certification in Cross-Cultural Competency – Vantage
  • Certification in Risk Mitigation for Compliance Issues – Beacon Labs
  • Study Abroad Advisor Certification – standard
  • Certification in International Student Services – framework
  • Certified Counselor for Culturally Diverse Students – category
  • Certified International Outreach Coordinator – Beacon Labs
  • Apple Certified Associate (ACA)
  • Diploma in International Student Recruitment and Admissions – Beacon Labs
  • Certified International Financial Aid Manager – Harbor & Co.
  • International Admissions Professional (IAP) Certification – Brightline

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