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Skills

  • Operational improvement
  • Problem resolution
  • Grant compliance monitoring
  • Budgeting and resource allocation
  • Cultural Competency Programs
  • Team management
  • Program development
  • Health and Wellness Promotion Programs
  • Onsite facility tours
  • Proficient in HubSpot

Work Experiences

  • Championed a trauma-informed care philosophy that contributed to a measurable 85% improvement in client trust and participatory engagement.
  • Oversaw the delivery of procedure project by method team, which resulted in procedure.
  • Created staff training programs focused on crisis intervention, resulting in a 79% improvement in incident resolution time.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with healthcare providers.
  • Collaborated with clinical teams to develop a comprehensive child welfare protocol, decreasing the recurrence of child trauma cases by 59%.
  • Achieved results within 18 months.
  • Referred clients to the appropriate team members, community agencies, and organizations to meet treatment needs.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with clinical teams.

Summaries

  • Director of Social Work is a multi-talented Director of Social Work who is consistently rewarded for planning and operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Astute in regulatory oversight.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Within Miscellaneous, senior Director of Social Work and outstanding performer in cross-functional collaboration and budget management.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Collaborated with Vantage.
  • Costs were consistently reduced while profits were increased.
  • Adept at recruiting high-performing social work teams.
  • Achieved a 26% reduction in child welfare cases.

Accomplishments

  • Facilitated partnerships with local vocational training providers to create job placement opportunities, resulting in stable employment for 10 clients over a 18 months-month period.
  • Led a 8-member interdisciplinary team to establish a crisis response unit, reducing response times to critical incidents by 44%.
  • Reduced caseload processing time by 69% by streamlining intake and assessment procedures through updated digital documentation systems.
  • Revised service delivery protocols, resulting in a 84% improvement in service accessibility for non-English-speaking populations.
  • Successfully initiated a foster care support program that lowered the number of children returning to the system by 45% through proactive intervention.
  • Implemented a client feedback process to improve program offerings, directly contributing to a 37% increase in client retention.
  • Developed and led grant writing initiatives that secured over $$174,000 for expanding trauma recovery services to underrepresented communities.
  • Developed a specialized training curriculum on culturally competent care practices, which improved engagement with diverse client populations and increased overall service efficacy by 75%.
  • Assisted 2 clients in accessing housing services, achieving a 57% reduction in homelessness within Portland.
  • Established a trauma-informed care training program focusing on staff resilience, resulting in a 69% reduction in employee burnout.

Affiliations

  • International Association for Social Work with Groups (IASWG)
  • International Federation of Social Workers (IFSW)
  • National Organization of Forensic Social Work (NOFSW)
  • Society for Social Work Leadership in Health Care (SSWLHC)
  • International Council of Nurses
  • American Association for Psychoanalysis in Clinical Social Work (AAPCSW)
  • Association of Information Technology Professionals
  • National Association of Free & Charitable Clinics (NAFC)
  • Freemason
  • Jaycees

Certifications

  • Certified Fund Raising Executive (CFRE)
  • Project Management Professional (PMP)
  • Certified Clinical Supervisor (CCS)
  • Certified in Volunteer Administration (CVA)
  • Community Organizing and Outreach Certificate
  • Apple Certified Associate (ACA)
  • Psychiatric Social Work Certification
  • Certified Social Work Manager (C-SWM)
  • CompTIA A+ Technician
  • CompTIA Network+

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