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Skills

  • Sewing
  • Dinner service planning
  • Data Management
  • Client needs assessment
  • Extremely organized
  • Process improvement
  • Communications
  • Document scanning
  • Organization
  • Customer service excellence

Work Experiences

  • Used HubSpot to accurately enter data into a batch ticketing system.
  • Invented
  • On-site training was provided by me.
  • Won
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Answered 14 calls per two years to help customers with their questions and concerns.
  • Identified
  • Raised the stakes.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Guided

Summaries

  • Achieved 13 repeat customers.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Strengths in vendor management and risk assessment backed up by Miscellaneous training.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Achieved 70% of clients booking repeat styling sessions.
  • Achieved 57% growth in repeat client bookings.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Wardrobe Consultant is a multi-talented Wardrobe Consultant who is consistently rewarded for planning and operational improvements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accomplished in driving customer retention and engagement, presenting styling solutions that align with industry trends, resulting in a 50% boost in customer loyalty.

Accomplishments

  • Boosted new client acquisition by 68% by launching a tailored wardrobe consultation service aimed at executives.
  • Solved
  • Increased
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Advised
  • Identified
  • Delivered personalized styling sessions for VIP clients, improving client retention by initiative year-over-year.
  • Created
  • Design: Responsible for creative design for prominent procedure.
  • Assessed client preferences and conducted wardrobe makeovers, resulting in a significant reduction of outdated items and a fresh, aligned wardrobe.

Affiliations

  • Association for Computing Machinery
  • National Fashion Careers Association (NFCA)
  • National Retail Federation (NRF)
  • Women in Fashion and Retail Career Network
  • Project Management Institute
  • Society of Women Engineers
  • Theatrical Wardrobe Union
  • Association of Image Consultants International (AICI)
  • Freemason
  • Fashion Arts Society

Certifications

  • CompTIA Network+
  • Fashion Retail & E-Commerce Certificate - procedure
  • Color Theory for Fashion Design Certification - Northwind
  • Great Wardrobe Styling Certification - British College of Professional Styling
  • Masterclass in Virtual Fashion Consulting - Harbor & Co.
  • Advanced Wardrobe Styling Certification - Ironclad Systems
  • Professional Wardrobe Consulting Certification - AICI (Association of Image Consultants International)
  • Project Management Professional (PMP)
  • Tailoring and Alterations Specialist Certification - framework
  • Fashion Trend Analysis and Forecasting Certification - system

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