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Skills

  • C-suite communication
  • Budget forecasting & management
  • Graphics and animation
  • Contract Negotiation & Vendor Management
  • Requirement gathering
  • Agile & Waterfall Hybrid Model Implementation
  • Project management
  • Project lifecycle management
  • Customer satisfaction improvement strategies
  • Technical Roadmap Design

Work Experiences

  • Worked with Technical Program Manager to define and investigate business challenges, as well as develop technical roadmaps based on the findings.
  • Kept track of everything.
  • Was in charge of the Salesforce installation and onboarding process.
  • Created complex user interfaces to support third-party applications.
  • Was in charge of the interface.
  • Was in charge of putting the new mainframe development project into action.
  • Used the pipe and filter model to find bottlenecks and measure system resource usage and process behavior.
  • Made a change.
  • Graphics and animations for presentations, lectures, and training sessions were created by me.
  • Made sure that all sites and online elements like standard and procedure followed brand guidelines.

Summaries

  • Program Research Associate with extensive knowledge of Healthcare as well as strong analytical and critical thinking abilities.
  • Professional with 12 years of experience looking for a new role with room for growth and advancement.
  • Metric Research Associate with expertise in vendor management and knowledge of quality assurance, budget management, and strategic planning.
  • Principal Consultant with extensive experience in planning and implementing solutions for customers that meet and exceed their expectations.
  • A true project manager with experience leading teams and delivering training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • For the production of technical plans, a Graphic Design Specialist with practical knowledge of design techniques, tools, and principles is required.
  • IT trainer who knows how to get the job done in the most efficient way possible.
  • Senior Technical Program Manager who is dedicated to using risk assessment to resolve customer issues.
  • Technical Program Manager is a multi-talented Technical Program Manager who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Designed
  • Standard Delivered common codebase with system and program for 24 x 7 distributed initiative platforms, essential to primary revenue contracts (e.g. $6 million)
  • Created
  • Print Design: Designed all graphics and writing content layout for a 250-page cookbook about modern Cambodian cooking.
  • Classified
  • Increased
  • Programmed
  • Operational Management: Identified, recommended and prioritized new Web features and applications in conjunction with business leaders and department managers. Developed, coded, installed, tested, debugged and documented Web applications using appropriate editors.
  • Quality Control: Increased database security and cost efficiency by 5%.
  • Category Acted as first point of contact for all major technical issues, including power outages, system failures and disaster recovery. Oversaw infrastructure of three offices and acted as support for help-desk technicians and IT Department.

Affiliations

  • Lions Club
  • SAFe® Program Consultant Certification by Scaled Agile, Inc. 2024
  • Toastmasters
  • Society of Human Resource Management
  • Institute of Electrical and Electronics Engineers (IEEE) Senior Member 2023
  • Certified Agile Project Manager (Cert APM) by APM Group 2015
  • International Association of Administrative Professionals
  • American Society of Safety Professionals
  • Kubernetes Certified Administrator (CKA) by CNCF 2020
  • Project Management Institute

Certifications

  • Certified Cloud Security Professional (CCSP) – (ISC)²
  • Certified Business Analysis Professional (CBAP)
  • Agile Coach Certification - Lakeside Partners
  • Certified Product Ownership Professional (CPOP) - Harbor & Co.
  • Certified Kubernetes Administrator (CKA) - Cloud Native Computing Foundation (CNCF)
  • Certified Software Quality Engineer (CSQE)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Protection Officer (CPO)
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Project+

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