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Skills

  • Attention to linguistic and cultural detail
  • Experience with in-country regulations and compliance
  • Strategic planning
  • Process improvement
  • Agile methodologies for localization
  • Deadline-oriented project execution
  • Localization metrics tracking and reporting
  • Localization performance analytics
  • Customer service
  • Sales and marketing

Work Experiences

  • Came in 58% under projected costs.
  • Reduced workflow inconsistencies by recruiting and hiring capable employees.
  • Increased employee morale and decreased turnover by 17%.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Increased productivity by 16% while lowering staffing and operational costs.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Was in charge of maintaining store equipment such as computers, printers, and fax machines.
  • Created a cutting-edge employee recognition program that increased productivity and morale.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.

Summaries

  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Costs were consistently reduced while profits were increased.
  • Motivated standard manager with a track record of best practices and operations in the Miscellaneous.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Forward-thinking manager with 4 years of manufacturing project management experience.
  • Competent offerings, pricing, and market positioning, as well as demonstrated HubSpot expertise.
  • Professional who is both energetic and poised.
  • Customer-focused professional with 10 years of experience in the Miscellaneous sector.
  • Localization Project Coordinator who is proactive and meticulous, with over 8 years of experience in the method industry.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Reduced localization project delays by 65% through improved cross-team communication and vendor SLA adherence.
  • Collaborated with team of 8 in the development of system.
  • Implemented an automated QA process for localized content, reducing manual review time by 3 hours per project.
  • Onboarded and trained 9 new localization vendors, improving turnaround by 65% while maintaining quality standards.
  • Developed a style guide and terminology database that reduced translation inconsistencies by 34% and aligned better with brand voice.
  • Documented and resolved system which led to method.
  • Introduced a linguistic QA process that cut post-launch translation errors by 2% in 2019.
  • Led localization efforts for Microsoft Excel, resulting in a 76% increase in international customer engagement within the West Coast.
  • Achieved 42% faster time-to-market for new products across 4 regions by scheduling around critical national holidays and cultural events.
  • Introduced post-localization testing that led to the identification and correction of 14 critical content issues prior to launch.

Affiliations

  • Participant in Women in Localization, an organization supporting female professionals in the localization industry worldwide.
  • American Society of Safety Professionals
  • Member of the North American Language Industry Association (NALI), engaging in discussions on the future of AI-powered translation tools.
  • Co-organizer of regional Localization Meetups, bringing together practitioners and vendors to discuss the latest industry trends.
  • Jaycees
  • Active contributor to the Internationalization and Localization Standards Committee, working on best practices for file formats like XML, JSON, and XLIFF.
  • Participant in the Localization Task Force, contributing to the development of global quality assurance standards for increasing translation accuracy.
  • Association for Computing Machinery
  • Participant in Translation Conference 2024, discussing cutting-edge developments in machine translation and localization management.
  • National Association of Social Workers

Certifications

  • Advanced Localization Training — MultiLingual Magazine
  • SHRM Certified Professional (SHRM-CP)
  • ISO 17100 Lead Auditor - Certification in Translation Services Quality
  • Certified Quality Assurance Manager (CQAM) - Northwind
  • Axelos PRINCE2 Foundation Certification
  • Certified Content Globalization and Localization Specialist (CGLS) - Summit Group
  • CompTIA A+ Technician
  • Six Sigma Green Belt Certification (CSSGB) – Harbor & Co.
  • ISO 9001:2015 Quality Management Systems Lead Auditor
  • Certified Business Analysis Professional (CBAP)

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