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Skills

  • First Aid/CPR
  • Customer service
  • Audit coordination
  • Supervision
  • Team leadership and supervision
  • Employee supervision
  • First Article Inspection (FAI)
  • Process improvement
  • QuickBooks expert
  • First pass yield (FPY) optimization

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Worked with audit clients and action owners to implement root cause analysis recommendations and create effective corrective action plans.
  • Achieved 22% compliance with client specifications.
  • Achieved a 24% improvement in compliance.
  • Inspected the products and the progress of the workers throughout the production process.
  • Transported QuickBooks to three years customer locations.
  • Achieved a 40% reduction in defects.
  • Anticipated potential quality risks by engaging with R&D during the early stages of new product development, curating metrics that prevented future defects.
  • Organized and led quality review meetings to assess the effectiveness of performance in terms of risk mitigation, throughput improvement, and customer satisfaction.
  • Boosted supplier accountability for quality.

Summaries

  • Manage a quality audit program to identify and correct nonconformities, as well as to instill a culture of continuous improvement.
  • Achieved a 67% improvement in on-time deliveries.
  • Achieved a 46% reduction in variation.
  • Achieved results in 2022.
  • Individual team member hiring and development experience
  • Exceptional at spotting flaws and initiating solutions to problems.
  • Develop and maintain a quality management system that adheres to ISO 9001 and other relevant standards and business requirements.
  • Committed to evaluating product quality and manufacturing processes thoroughly in order to achieve superior results and customer satisfaction.
  • Clear understanding of cross-functional collaboration and vendor management as well as cross-functional collaboration training.
  • Achieved consistent quality improvements.

Accomplishments

  • Led an initiative to transition to digital inspection tools, increasing data accuracy and reducing manual rework by 78%.
  • Promoted a culture of quality awareness across departments, resulting in 16 consecutive months of meeting defect-free production targets.
  • Performed detailed root cause analysis (RCA) on 9 critical quality incidents, driving corrective actions and eliminating repeat failures.
  • Facilitated weekly meetings with cross-department teams to identify and address quality issues, reducing major non-conformance reports by 43%.
  • Trained a team of 3 quality inspectors on ISO Six Sigma requirements, resulting in seamless recertification audits over 14 consecutive years.
  • Collaborated with team of 9 in the development of category.
  • Contributed to a $67,000 reduction in scrap cost by refining the testing and measurement processes for Salesforce.
  • Utilized method to generate detailed inspection reports, improving decision-making and reducing defect rate by 79% in Power BI.
  • Collaborated with production teams to address bottlenecks in the inspection process, reducing average cycle time by 6 minutes for SAP.
  • Coordinated quality control efforts across 2 manufacturing sites, leading to consistent quality outputs and strengthening brand reputation.

Affiliations

  • Certified Quality Inspector (CQI) through category
  • The Institute for Supply Management (ISM) – Subject Matter Expert
  • Jaycees
  • Certified Six Sigma Black Belt (CSSBB) through process
  • Certification in Cybersecurity for Manufacturing from method
  • Good Manufacturing Practice (GMP) Training facilitated by framework
  • Member of the Root Cause Analysis Network (RCAN)
  • Leadership Circle Profile – Completed Assessment and Training Program
  • Association of Information Technology Professionals
  • Association for Computing Machinery

Certifications

  • Six Sigma Green Belt program
  • Global Supply Chain Quality Certification (GSCQ) - framework
  • APQP & Control Plan Specialist 2023 framework
  • CompTIA Security+
  • Certified Public Accountant (CPA)
  • Certified Quality Improvement Associate (CQIA) - ASQ
  • Certified Business Analysis Professional (CBAP)
  • Certified Reliability Engineer (CRE) – metric
  • Advanced Product Quality Planning (APQP) Certification Vantage
  • Apple Certified Associate (ACA)

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