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Skills

  • Infectious disease protocols
  • Process improvement
  • Phlebotomy
  • Biohazard handling and disposal
  • Histology sample preparation
  • High-volume sample processing
  • First Aid/CPR
  • Chain-of-custody documentation
  • Improving patient satisfaction metrics
  • Medical waste management

Work Experiences

  • Collaborated with inter-professional teams to manage high-volume sample collections and results processing during initiative.
  • Prioritized the processing of patient specimens and kept track of the results.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Took corrective action when test controls were found to be outside of specified limits.
  • Collected a wide range of sample types.
  • Transported ServiceNow to the past year customer locations.
  • Performed EKGs, chemical analyses, urinalysis, and hematology on as many as 10 patients every day.
  • Adhered to time-sensitive testing deadlines.
  • Collaborated with inter-professional teams.
  • Achieved reduction over two years.

Summaries

  • Strengths in workflow optimization and vendor management backed up by Miscellaneous training.
  • Achieved a 53% reduction in patient wait times.
  • Achieved a 81% reduction in lab errors.
  • Adhered to strict confidentiality standards.
  • Adept at addressing patient inquiries and concerns.
  • Calibrated equipment to ensure compliance with ITIL standards.
  • Within Miscellaneous, senior Lab Collector and outstanding performer in performance reporting and workflow optimization.
  • Achieved a 72% success rate in specimen collection.
  • Award-winning Lab Collector.
  • Adhered to time-sensitive guidelines.

Accomplishments

  • Collaborated on interdepartmental project to design a more efficient specimen transport system, achieving 24% faster delivery times.
  • Proactively identified procedural inefficiencies and implemented a revised system, reducing patient waiting time by 17%.
  • Mentored junior lab collectors on biohazard disposal practices and resulted in 78% improvement in safety compliance.
  • Reduced sample collection errors by 52% through strict adherence to Good Laboratory Practices (GLP) and careful patient instructions for accurate collection.
  • Reduced patient re-collection rates by 18% through improved communication and precision tracking of received samples.
  • Streamlined transportation of lab samples between departments, decreasing processing time for histology results by 36%.
  • Implemented a specialized barcoding system that enhanced sample tracking efficiency and reduced sorting time by 37%.
  • Frequently received recognition for compliance excellence and lab audit readiness, contributing to 5 successful external audits.
  • Continually monitored and adjusted laboratory equipment to ensure optimal functionality and minimize errors, achieving a 61% reduction in instrument downtime.
  • Collaborated with cross-disciplinary teams to manage specimen handling and improve interdepartmental communication, leading to faster diagnostic reporting by one year.

Affiliations

  • American Marketing Association
  • American Medical Technologists (AMT)
  • National Association of Social Workers
  • Jaycees
  • Society for Clinical Data Management (SCDM)
  • Association of Public Health Laboratories (APHL)
  • Association for Clinical and Translational Science (ACTS)
  • Laboratory Animal Welfare Training Exchange (LAWTE)
  • College of American Pathologists (CAP)
  • International Council of Nurses

Certifications

  • Certified in Molecular Diagnostics - Vantage
  • Specimen Collection and Handling Certification - Clinical & Laboratory Standards Institute (CLSI)
  • Certified Phlebotomy Technician (CPT) Lakeside Partners
  • Certified Specimen Processor (CSP) - Northwind
  • Certified Public Accountant
  • Certified Biomedical Equipment Technician (CBET) - Vantage
  • Certified Histotechnician (HT) - American Society for Clinical Pathology (ASCP)
  • Certified Laboratory Assistant (CLA) – Vantage
  • First Aid/CPR Certified
  • NCCLS/CLSI Clinical Laboratory Technician Certificate - Clinical and Laboratory Standards Institute (CLSI)

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