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Skills

  • Skilled multi-tasker
  • Training methods
  • Oral and written communication
  • Chemical dependency expert
  • Background in system operations
  • Compassionate and active listener
  • Client advocacy
  • Alternative Discipline Techniques
  • Analytical thinker
  • Immigration laws knowledge

Work Experiences

  • Determined whether or not customers were eligible for various benefit programs and services.
  • Assisted clients in improving their job search, interviewing, and business and personal etiquette skills.
  • Clients were given information about available housing, domestic violence, employment, education, and substance abuse treatment options.
  • Managed
  • Had planned ahead.
  • Transported QuickBooks to two years customer locations.
  • Provided accurate and up-to-date information for the membership database on a regular basis.
  • Was in charge of volunteer logistics, including scheduling, inventory, and transportation.
  • Created materials for fundraising programs that were shared on social media and mailed to previous donors.
  • Collaborated closely with other stakeholders to ensure that issues were addressed quickly and that effective solutions were put in place.

Summaries

  • Having the ability to persevere in the face of adversity.
  • Volunteer Coordinator with a mission is successful in recruiting and retaining volunteers to meet various organizational needs.
  • Vocational Rehabilitation Counselor is passionate about serving and protecting citizens and community members by providing valuable investigation support.
  • Vocational Rehabilitation Counselor with 12 years of successful team leadership and performance reporting experience.
  • Dedicated to learning, growing, and succeeding in Community and Public Service.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Any organization would benefit from having him on board.
  • She aspires to be a Vocational Rehabilitation Counselor.
  • Recognized on a regular basis for outstanding performance and contributions to the Community and Public Service industry's success.
  • Grant writing and event planning are two areas where I have a lot of experience.

Accomplishments

  • Increased
  • Ensured
  • Coordinated with healthcare professionals to develop holistic rehabilitation plans which resulted in a 66% increase in overall client well-being.
  • Monitored
  • Supervised 10 case managers at a facility serving more than 14 homeless and low-income individuals.
  • Received “Director’s Award for Outstanding Performance” in initiative for revisions to state grant guidelines.
  • Resolved
  • Represented
  • Conducted psychological and aptitude assessments that helped refine vocational goals, leading to a more targeted service plan for each client.
  • Improved customer service ratings by 3% by streamlining business processes and enhancing website functionality.

Affiliations

  • Jaycees
  • Society of Women Engineers
  • Vocational Evaluation and Career Assessment Professionals (VECAP)
  • Council on Rehabilitation Education (CORE) – Accredited Counselor
  • Job Accommodation Network (JAN) – Affiliate Counselor
  • American Marketing Association
  • American Medical Informatics Association
  • Global Workforce Center on Developmental Disabilities
  • American Psychological Association (APA) – Division of Rehabilitation Psychology
  • State Rehabilitation Council Raleigh – Board Member

Certifications

  • Certified Public Accountant
  • Certified Business Analysis Professional (CBAP)
  • Salesforce
  • Certified Case Manager (CCM)
  • Certified Ergonomic Assessment Specialist (CEAS)
  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)
  • Disability Law and Employment Rights Certificate by Meridian
  • Microsoft Certified Systems Engineer (MCSE)
  • Functional Capacity Evaluation (FCE) Certification

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