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Skills

  • Team leadership and coaching
  • Consultative and relationship selling
  • Client referral development
  • Key account development
  • Customer Relationship Management (CRM)
  • Social media savvy
  • Proposal development
  • Financial records analysis
  • Cross-functional collaboration
  • Rapport and relationship building

Work Experiences

  • Worked with 2 vendors and accounts to quickly resolve issues while exceeding sales quotas and objectives.
  • Created procedures for 7 employees to sell category products and services valued at more than $9.
  • Organized sales meetings with employees, the division president, the closing coordinator, and the construction manager to share best practices for improving processes.
  • Increased annual revenue from $18 to $2 with Beacon Labs products.
  • Tracked customer complaint trends in order to improve customer satisfaction and adjusted operational strategies to address issues.
  • Kept up with industry trends and changes and took advantage of professional development opportunities to improve my product and service knowledge.
  • Audited Seattle sales performance and data trends to improve underperforming areas.
  • Increased revenue and profit margins by providing excellent customer service, implementing protocols, and quickly resolving sales reports.
  • Oversaw inventory purchases and sales contracts to keep records current and compliant.
  • Profiled, targeted, and prospected territory both within and outside of my current customer base.

Summaries

  • Dedicated to streamlining procedures and well-organized.
  • With over 14 years of experience in relationship building, account retention, and profit channel growth, I am a focused and driven sales management professional.
  • Demonstrated ability to build networks and support branding goals.
  • Data analysis in program settings and vendor management in quality assurance settings.
  • Inspiring leader with extensive experience in process product industries and 10 years in management positions.
  • Professional who is skilled at relating to and engaging procedure specialists, potential customers, and various levels of sales and administrative staff.
  • Framework and method have a proven track record.
  • Successful Sales Manager with 10 years of experience in developing and executing superior sales strategies.
  • Expertise in team leadership and development has been demonstrated.
  • Tableau and HubSpot experts with exceptional interpersonal skills.

Accomplishments

  • Designed and executed account-specific presentations that directly increased client buy-in, generating $14 in one-time sales and renewals.
  • Secured strategic partnerships with industry influencers that unlocked 66% additional market reach and drove $17 in resulting sales.
  • Achieved $14 in additional revenue through expansion opportunities across Miscellaneous, driving overall client engagement and satisfaction in the Northeast.
  • Collaborated with cross-department teams on CRM integrations, improving data quality and reducing lead-to-close time by 31%.
  • Executed targeted account-based marketing strategies that delivered a 76% increase in inbound leads and generated $2 in new business.
  • Developed tailored account strategies that resulted in 15% growth in new accounts and enhanced existing client loyalty across metric.
  • Negotiated and closed multi-year, high-value contracts with clients worth up to $3, expanding market penetration within the the Southeast vertical.
  • Optimized allocation of sales resources and budget, leading to a 85% improvement in field coverage and a $120,000 boost in gross sales.
  • Orchestrated a cross-functional campaign that boosted client engagement and expanded partnerships, driving $9 in upsell opportunities over several months.
  • Tracked and optimized sales data in CRM systems, leading to a 52% time savings on follow-ups and a more focused pursuit of high-value clients.

Affiliations

  • Member, American Association of Inside Sales Professionals (AA-ISP) program
  • Accredited, The Sales Management Association, 2019-Present
  • Member, Business Development Guild, 2024 - Present.
  • Mentor, Sales Bootcamp Coaching Program, 2022-Present
  • Certified, Certified Professional Salesperson (CPSP), 2020
  • Member, Tech Tribe Sales Forum, 2024-Present
  • Participant, The Challenger Sales Workshop, 2015
  • Member, Enterprise Sales Forums, Austin, 2016-Present
  • Member, Customer Experience Professionals Association (CXPA), 2021-Present
  • Member, International Association of Business Communicators (IABC) 2016 – Present

Certifications

  • Hootsuite Social Marketing Certification
  • Digital Sales Certification by Google
  • Account-Based Marketing (ABM) Certification by Demandbase
  • Challenger Sale Model Certification
  • Certified Field Sales Representative (CFSR)
  • Solutions Selling Certification (SSM)
  • Microsoft Certified: Dynamics 365 Fundamentals (CRM)
  • ServSafe
  • Certified Customer Retention Specialist (CCRS)
  • Sandler Sales Mastery Certification

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