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Skills

  • Project organization
  • Fluent in legal terminology
  • Civil law
  • Contract dispute resolution
  • Deltaview
  • QuickBooks Pro
  • Customer service
  • Attorney audits and compliance review
  • 4 WPM typing speed
  • Corporate policy compliance enhancement

Work Experiences

  • Kept track of 15 attorneys' litigation dockets and calendars, noting deadlines for responsive pleadings, motions, and other important deadlines.
  • Created a diversity and inclusion initiative.
  • Assessed legal services network performance quarterly, identifying and eliminating inefficiencies that cut overall response time on urgent cases by 59%.
  • Achieved President's Club for Best Legal Network Responsiveness.
  • 2022.
  • Decreased administrative redundancy by 53%.
  • Collaborated with legal operations leadership.
  • Devised and implemented marketing strategies as well as proposed novel ideas for attracting new customers.
  • Wrote interrogatories, admissions requests, document production requests, and examination or inspection requests.
  • Administered a virtual forum for nationwide attorneys to share critical case strategies and best practices, resulting in the implementation of 11 new policies.

Summaries

  • Achieved greater standard alignment.
  • Achieved a $12 reduction in legal fees.
  • Achieved a 80% increase in vendor satisfaction.
  • Clear understanding of process improvement and quality assurance as well as client relations training.
  • To produce quality case content, I am committed to maintaining professional standards and ethical work habits.
  • Attorney Network Manager with a strong background in legal matter management.
  • Attorney Network Manager is a multi-talented Attorney Network Manager who is consistently rewarded for planning and operational improvements.
  • Dedicated legal assistant with experience assisting high-profile attorneys on over 3 successful cases.
  • Attorney Network Manager with 10 years of successful client relations and strategic planning experience.
  • 10 years of experience as a driven legal assistant in system law.

Accomplishments

  • Redesignated roles and responsibilities of 6 internal and external legal teams, resulting in 59% more efficient utilization of resources.
  • Partnered with external attorneys and firm leadership to develop comprehensive client-driven strategies that improved client satisfaction by 73%.
  • Developed and executed a competitive bidding process for legal vendors, leading to the selection of top-tier firms and a 55% cost reduction.
  • Centralized attorney billing and expense tracking systems on Workday, reducing reporting errors by 72% while maintaining compliance across 10 states.
  • Created custom reporting dashboards that tracked attorney KPIs and legal spend management, leading to better resource allocation and 39% higher ROI.
  • Developed rigorous compliance benchmarks for subcontracted law firms, reducing exposure to non-compliance penalties by 59%.
  • Collaborated with team of 10 in the development of method.
  • Nurtured relationships with top legal talent in diverse regions to meet the company's expanding jurisdictional needs.
  • Expanded attorney database to include specialized skill sets for complex litigation areas, resulting in a 64% faster case resolution timeline.
  • Prepared risk assessments and briefings for flagship project litigation efforts, mitigating exposure totaling $2.

Affiliations

  • Association of Information Technology Professionals
  • Workers' Injury Law & Advocacy Group (WILG)
  • Rotary International
  • American Legal Technology Association (ALTA)
  • Toastmasters
  • Association of Insolvency & Restructuring Advisors (AIRA)
  • National Network of Law Firms
  • Corporate Ethics and Compliance Group
  • National Association of Legal Administrators (ALA)
  • State Bar Association – Arizona

Certifications

  • CompTIA A+ Technician
  • Certified Public Accountant (CPA)
  • Certified Ethical Hacker (CEH) | EC-Council, 2022
  • Certified International Contracts Manager (CICM) - IACCM
  • Certified Information Privacy Professional (CIPP/US) – International Association of Privacy Professionals (IAPP)
  • Certified Legal Project Manager® (LPM) - LegalBizDev
  • Certified Financial Crimes Investigator (CFCI) – International Association of Financial Crimes Investigators (IAFCI)
  • Certified Lawyer’s Professional Responsibility (LPR) - category
  • Certified Business Analysis Professional (CBAP)
  • Apple Certified Associate (ACA)

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