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Skills

  • General housekeeping
  • Sales data analysis
  • Project organization
  • Training and mentoring
  • Crop harvesting
  • Worker training
  • Team management
  • Customer service excellence
  • RFI Scanners
  • Administrative support

Work Experiences

  • Completed an average of 7 transactions in a timely manner each day.
  • Started it.
  • Helped customers by unloading trucks, stocking shelves, and carrying merchandise out onto the floor.
  • Was able to effectively respond to customer questions and provide key information about new dairy case offerings.
  • Established
  • Was in charge of all tasks delegated to me, including process improvement and cross-functional collaboration.
  • Customers' special merchandise orders were placed by me.
  • Invented
  • Processed shipments and kept stock shelves in order.
  • Solved

Summaries

  • Dependable
  • Team leadership in procedure settings and strategic planning in stakeholder engagement settings.
  • Project management and budget management are examples of expertise.
  • Motivating leader who has built and managed system teams in the past.
  • Deadline-driven
  • Strategic thinker with expertise in performance reporting.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Dairy Manager with over 18 years of experience in retail and customer service.
  • Prepared to apply 3 years of Retail experience to a new challenging role at Lakeside Partners.
  • Service-driven

Accomplishments

  • Collaborated with team of 17 in the development of metric.
  • Increased sales 7% over the past year.
  • Implemented cross-functional collaboration for inventory management, improving order accuracy and reducing stock shortages by 23%.
  • Reduced shrinkage by $2 annually through improved inventory and freshness tracking systems.
  • Enhanced customer retention by introducing new organic and local dairy product lines, increasing sales by 60%.
  • Devised a schedule optimization strategy that reduced staff overtime costs by 45% while maintaining high operational output.
  • Utilized initiative to forecast demand, reducing overstock situations and saving $18 annually.
  • Led standardization efforts in operational workflows, facilitating 28% faster restocking and replenishment processes.
  • Achieved status as one of 8 top sales performers in the region comprised of 13 stores.
  • Introduced Jira to automate stock replenishment, reducing manual errors and improving service levels by 76%.

Affiliations

  • Affiliated with the Dairy Management Inc. (DMI), advancing innovation in dairy production and merchandising.
  • Leadership role in a dairy management professional development group, focusing on product shelf reset strategies and inventory optimization.
  • Obtained Six Sigma from the Global Supply Chain Management Association in 2023.
  • Engagement with the Retail Dairy Managers Association for continuous improvement of merchandising and profitability strategies.
  • Liaison with the Phoenix-based Dairy Collaborative, facilitating partnerships with local organic farms for fresher stock supplies.
  • Connected to the Dairy Sustainability Alliance, supporting leadership in environmentally-responsible dairy production methods.
  • Affiliated with the Fresh Milk Partnership program, focusing on local sourcing and farm-direct procurement solutions.
  • Completed training in Data-Driven Decision-Making by Harbor & Co., focusing on its application in dairy product sales analysis.
  • Certified Supply Chain Professional (CSCP) through APICS, ensuring streamlined vendor and logistics operations.
  • Certified Retail Dairy Management Specialist by Brightline, recognized for excellence in dairy merchandising strategies.

Certifications

  • Food Safety Modernization Act (FSMA) Certification
  • Certified Dairy Process Manager
  • Certified in International Dairy Health Compliance
  • Association for Project Management (APM)
  • Certified Public Accountant (CPA)
  • CompTIA Network+
  • HACCP Certification (Hazard Analysis Critical Control Point)
  • Advanced Dairy Herd Management Certification
  • Animal Welfare Auditor Certification by Harbor & Co.
  • Certified Business Analysis Professional (CBAP)

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