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Skills

  • Time management
  • Social media networking
  • Store opening and closing
  • CRM
  • Research
  • Team collaboration
  • Customer retention strategies
  • Sales goal achievement
  • Point of sale knowledge
  • MS Office

Work Experiences

  • Collaborated with marketing teams to create lead magnets, driving 7 new weekly inbound leads.
  • Gave customers product demonstrations, answered questions, and redirected goals to positive features.
  • Met sales and service targets of $4 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Collaborated with sales reps to optimize follow-up schedules, cutting the lead response time in half.
  • Achieved 81% of quarterly sales goals by building targeted outreach campaigns for Miscellaneous prospects.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Assisted with organizing virtual product demos.
  • Added $5 to the sales pipeline.
  • Assisted in the planning of sales events and meetings, including the preparation of materials and the setup of meeting rooms.
  • Boosted close rates by 78%.

Summaries

  • Maintain market currency and customer preferences to increase sales.
  • Sales Development Intern with 2 years of successful strategic planning and client relations experience.
  • Experienced Sales Assistant with 16 years in the retail industry.
  • Adapted CRM best practices.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Within Miscellaneous, senior Sales Development Intern and outstanding performer in strategic planning and budget management.
  • Offers exceptional people skills and the ability to communicate effectively at all levels in order to foster collaboration and progress.
  • Achieved 26% of quarterly goals.
  • Sales Assistant with experience in store opening and closing procedures, as well as money handling and merchandising.
  • Multitasking and adaptability are required to handle fast-paced sales, administrative, and marketing needs.

Accomplishments

  • Collaborated with account executives to prepare and present customized proposals, resulting in a 48% increase in meeting bookings.
  • Achieved 48% of quarterly sales goals by designing optimized outreach campaigns targeting Miscellaneous prospects.
  • Conducted market research in 2020 on Miscellaneous, which shifted prospect targeting focus and led to 32% revenue growth the next quarter.
  • Improved follow-up schedule efficiency, cutting lead response time in half and increasing client response rates by 29%.
  • Executed outbound phone and email prospecting campaigns, consistently converting 5% of leads into qualified opportunities.
  • Coordinated client hand-offs from SDRs to Account Executives, resulting in a smoother customer experience and a 35% decrease in drop-offs.
  • Supported senior account managers in drafting 15 client proposals per week, accelerating the sales process.
  • Researched and identified potential business opportunities in category resulting in the acquisition of 13 new clients.
  • Documented and resolved category which led to standard.
  • Utilized CRM software, Salesforce, to track and manage over 2 sales leads, enhancing pipeline visibility and accuracy.

Affiliations

  • Inbound Sales Community
  • Google Analytics Certification
  • Women in Sales Leadership Forum
  • Project Management Institute
  • LinkedIn Sales Navigator Certification
  • Ascent SaaS Conference
  • Association for Talent Development (ATD)
  • American Society of Safety Professionals
  • American Medical Informatics Association
  • Society of Human Resource Management

Certifications

  • Lead Generation Specialist Certification by Brightline
  • ServSafe
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Network+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Sales Development Representative (SDR) by Beacon Labs
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant (CPA)
  • Digital Sales Certification by Google
  • Account Management Fundamentals by system

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