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Skills

  • IP addressing and subnetting
  • Time management and prioritization
  • LAN/WAN setup and support
  • Root cause analysis
  • Configuration of VPNs for secure access
  • Customer service
  • Process improvement
  • Blueprint creation for network architecture
  • Supervision
  • Network Performance Monitoring and Analysis

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Configured advanced firewalls for business clients, reducing malware breaches by 52% over 18 months.
  • Collaborated with project managers.
  • Completed deployments in several months.
  • Looked into and fixed printer, copier, and other peripheral device problems.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Crafted documentation for network layouts and installation processes, ensuring easy reference and client satisfaction.
  • Addressed issues within 24 hours.
  • Created detailed network installation plans and blueprints, resulting in 7 successful deployments in one year.
  • Completed category across 15 buildings.

Summaries

  • Awarded Excellence Award.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved 55% reduction in project issues.
  • Completed 8 projects in one year.
  • Network Installer with 2 years of successful workflow optimization and client relations experience.
  • Accomplished in implementing best practices for cable management, consistently reducing installation times by 82% without sacrificing quality.
  • Costs were consistently reduced while profits were increased.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Achieved 38% faster deployment times.
  • Achieved a 72% on-time completion rate.

Accomplishments

  • Mentored 15 junior technicians, improving team efficiency and accelerating project completion by 52%.
  • Spearheaded network upgrade projects for 2 commercial buildings, resulting in 50% improvement in data transmission speeds.
  • Reduced network outages by 52% through proactive maintenance, increasing system uptime at Raleigh to 55%.
  • Developed thorough documentation for installed network architectures, providing clients with clearly laid out troubleshooting steps.
  • Implemented security protocols as per metric which resulted in a 33% decrease in network breaches.
  • Trained 16 team members in advanced fiber splicing techniques, increasing overall project speed by 46%.
  • Installed, configured, and tested network hardware for over 16 clients, ensuring compliance with process.
  • Reduced organization’s networking hardware costs by 34% through strategic vendor partnerships and equipment evaluation.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led network capacity planning efforts, ensuring scalability for up to 13 simultaneous users within established budget and timeframe.

Affiliations

  • Participant in the annual Global IoT and IP Network Infrastructure Forum
  • Certified installer of Wave 2 Wi-Fi solutions by category
  • American Marketing Association
  • Volunteer network engineer with Telecommunication Certification Organization (TCO)
  • Certification in Fundamentals of IP Networking awarded by method
  • Freemason
  • Active participant in Network Engineering Competency Certification (NECC) program
  • Member of the IPv6 Forum, promoting next-generation internet standards
  • Completed membership-sponsored course on VoIP troubleshooting at standard
  • Completed Fiber-Optic Network Masterclass with system

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Network Cable Installer (CNCI)
  • Certified Public Accountant (CPA)
  • EC-Council Certified Network Defense Architect (CNDA)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Data Center Technician Professional (CDCTP)
  • Certified Public Accountant
  • CompTIA Network+ Certification
  • CompTIA Cloud+ Certification
  • PECB Certified Lead Network Security Manager

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