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Skills

  • Continuous Improvement
  • Team management
  • Performance forecasting
  • Project organization
  • Change impact analysis
  • Agile methodology
  • Organizational change adoption
  • Problem-solving
  • Team building
  • Regulatory compliance

Work Experiences

  • Brought measurable improvements to change tracking systems, reducing the time to compile status reports by 45%.
  • Collaborated with finance and procurement teams.
  • Determined the metric objectives by analyzing feedback, observing consumers, and collecting surveys.
  • Created a centralized knowledge repository to house change management documentation, reducing time spent on searching historical data by 39%.
  • Looked for industry trends on social media and through online sources.
  • Used metrics in order to evaluate performance and policies.
  • Boosted the next release cycle's success by 58%.
  • Achieved Excellence Award for exemplary change leadership by applying a proactive risk mitigation framework.
  • Applied a proactive risk mitigation framework.
  • Gathered, organized, and entered data into a database system.

Summaries

  • Change Coordinator with a foundation in Agile methodologies.
  • Adept in aligning change projects with business goals.
  • Achieved faster deployment of critical updates.
  • Boosted stakeholder clarity.
  • Achieved 28% faster implementation rates.
  • Power BI and Adobe Creative Suite are two of my strongest skills.
  • To optimize project goals and output, resolve complex problems, and deliver innovative improvement strategies, cultivates rapport with individuals.
  • Accomplished Change Coordinator.
  • Creative Operations Specialist with experience in implementing efficient operating rhythms and management systems.
  • Change Coordinator with 16 years of successful client relations and cross-functional collaboration experience.

Accomplishments

  • Developed and enforced a change management strategy that minimized project disruptions, maintaining service uptime above 65%.
  • Documented and resolved standard which led to framework.
  • Collaborated with IT and operations teams to balance service efficiency with necessary change deployments, ensuring a smooth transition with less than 55% downtime.
  • Analyzed change implementation results through comprehensive reporting, allowing for a data-driven approach that increased accuracy by 56%.
  • Achieved Six Sigma for aligning change management procedures with industry standards, contributing to team-wide process excellence.
  • Monitored change implementation effectiveness, delivering post-implementation feedback that reduced rework by 24%.
  • Ensured successful implementation of Jira tools within the change management process, driving team-wide adoption by 23%.
  • Introduced an enhanced change control system that increased visibility of change impacts, reducing preventable issues by 25%.
  • Led the successful implementation of process, driving a 40% increase in cross-departmental collaboration within two years.
  • Introduced a scalable change management framework for high-growth periods, which improved adaptation speed by 17%.

Affiliations

  • International Society of Business Leaders (ISBL) – Change Focus
  • Society for Human Resource Management (SHRM) - Change Management Focus Group
  • National Association of Social Workers
  • Association for Supply Chain Management (APICS)
  • Toastmasters
  • Prosci Change Management Certification
  • American Medical Informatics Association
  • ISM - Institute for Supply Management (with specific focus on Change Leadership)
  • PMI Certified Associate in Project Management (CAPM)
  • Association of Information Technology Professionals

Certifications

  • Agile Certified Practitioner (PMI-ACP) by PMI 2023
  • First Aid/CPR Certified
  • Certified Business Analysis Professional (CBAP)
  • Certified Professional in Agile Coaching (ICP-ACC) by IC Agile 2023
  • Certified in the Governance of Enterprise IT (CGEIT) by ISACA - 2020
  • Certified Business Process Management (CBPM) 2015
  • DevOps Foundation Certification by DevOps Institute 2018
  • Advanced Master of Change Management by system 2019
  • Agile Leadership Certification by Scrum Alliance 2016
  • Foundations of Operational Excellence and Change Management 2015

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