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Skills

  • Collaboration with healthcare professionals
  • Companionship in sensitive care situations
  • Client emotional support and resilience building
  • Assistive device setup and maintenance
  • Customer service
  • Program equipment
  • First Aid/CPR
  • Filing and data archiving
  • Appointment setting
  • Supervision

Work Experiences

  • Used physical therapy to help patients improve their muscle tone, range of motion, and recovery from injuries.
  • Achieved 56% efficiency increase.
  • Kept them mentally alert by entertaining, conversing, and reading aloud to patients.
  • Was in charge of 2 household employees, contractors, and vendors.
  • Directed patients to the restroom, implemented, and spearheaded to assist with bladder and bowel relief.
  • Achieved a 39% improvement in participation rates.
  • Identified specific needs and provided the highest level of care for the patient's well-being.
  • Kept the house clean and well-stocked, ran errands, managed laundry, and went grocery shopping once a week.
  • Planned and organized domestic and international travel, including flights, car service, and restaurant reservations.
  • Achieved measurable progress on speech assessments.

Summaries

  • Recognized for her ability to provide patients with unrivaled emotional and physical support.
  • Weekends and evenings are available 15 hours per week.
  • Friendly and personable, with a keen eye for detail.
  • Disability Support Carer is a multi-talented Disability Support Carer who is consistently rewarded for planning and operational improvements.
  • Providing bedside and personal care, including ambulation and personal hygiene assistance, is second nature to her.
  • Experience providing guidance and encouragement to patients through physical and emotional support in hospital and in-home settings.
  • 12 years of relevant experience as a detail-oriented Personal Assistant.
  • Excellent interpersonal and communication skills.
  • Exceptionally well-organized and capable of anticipating client needs.
  • Within Miscellaneous, senior Disability Support Carer and outstanding performer in workflow optimization and client relations.

Accomplishments

  • Mentored new staff in regulatory and care protocols, improving team performance and reducing onboarding time by 35%.
  • Ensured 40% accuracy in administering daily medication to 10 clients, confirmed through quarterly internal audits.
  • Implemented de-escalation techniques, lowering the incidence of behavioral issues in clients by 68% and contributing to a safer care environment.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 12 in the development of procedure.
  • Assessed and facilitated employment opportunities for clients with disabilities, resulting in job placements for 62% of participants in 2016.
  • Managed a caseload of 10 clients, maintaining a 77% satisfaction rate and achieving personal care goals as outlined in their care plans.
  • Developed individualized care plans that aligned with client goals, achieving 69% improvement in client independence.
  • Coordinated transportation and scheduling for clients, ensuring reliable attendance at 2% of medical appointments, decreasing care disruptions.
  • Collaborated with a multidisciplinary care team, reducing communication gaps and improving overall service continuity for 11 clients.

Affiliations

  • Federation of Disability Professionals and Assistants
  • Care and Support Services Affiliation OSHA Program
  • National Association of Physical Disability Providers
  • Project Management Institute
  • Human Services Workers Association
  • Society of Human Resource Management
  • Healthcare and Disability Support Network
  • Association for Supply Chain Management (APICS)
  • Caregivers Occupational Training Program 2019 by Ironclad Systems
  • Disability Support Worker Association

Certifications

  • National Police Check 2021
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+
  • First Aid/CPR Certified
  • ServSafe
  • Project Management Professional (PMP)
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Accredited Disability Engagement Practitioner Meridian
  • Assistive Technology Professional Certification Cedar Works

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