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Skills

  • Budgets
  • Schedule management
  • MS Office
  • Relationship development
  • Childcare experience
  • Travel administration
  • Team building
  • Time management and prioritization
  • Wound care maintenance
  • Collaboration with healthcare professionals

Work Experiences

  • Provided staff coaching, mentoring, and consultation to improve performance and professional development.
  • Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines.
  • Adhered to safety and health standards.
  • Achieved measurable progress on speech assessments.
  • Used physical therapy to help patients improve their muscle tone, range of motion, and recovery from injuries.
  • Directed patients to the restroom, implemented, and spearheaded to assist with bladder and bowel relief.
  • Used my knowledge of mobility assistance to safely ambulate patients through various spaces with varying elevations and obstacles.
  • Acted as a liaison between families, healthcare professionals, and clients, ensuring continuity of care and clear communication.
  • Remained alert to client problems or health issues and responded competently.
  • Achieved 56% efficiency increase.

Summaries

  • Friendly and personable, with a keen eye for detail.
  • Compassionate Disability Support Carer with a gentle touch and a caring attitude that emphasizes treating everyone with dignity and respect.
  • Disability Support Carer is a responsible Disability Support Carer who is certified in Lean and has a 7-year career in healthcare.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Ensured that the stock room was well-stocked.
  • Exceptionally well-organized and capable of anticipating client needs.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Working with children and the elderly is a strength, as is anticipating and responding to client needs.
  • Assist families and the healthcare team with concerns about health, nutrition, cleanliness, and household activities.
  • 12 years of relevant experience as a detail-oriented Personal Assistant.

Accomplishments

  • Contributed to team efforts during compliance audits, achieving a compliance rate of 17% with state/industry regulations.
  • Worked closely with psychologists and physical therapists to deliver holistic care, improving client functional outcomes by 37%.
  • Performed comprehensive care and needs assessments for clients during intake, ensuring personalized service and increasing client program adherence by 80%.
  • Participated in a care audit, maintaining a 18% compliance score by keeping accurate patient records and adhering to medication administration guidelines.
  • Developed an emergency protocol followed by all staff, decreasing the response time during client crises by 36%.
  • Trained clients in mobility assistance techniques, increasing their independent movement and reducing assistance needs by 32%.
  • Monitored medication intake compliance for 10 clients, achieving near-perfect records and reducing medication errors by 49%.
  • Identified and addressed barriers to client participation in Power BI, increasing attendance and program completion rates by 60%.
  • Created and maintained up-to-date resource lists (social services, job placement assistance) for clients, increasing resource utilization by 72%.
  • Managed a caseload of 10 clients, maintaining a 77% satisfaction rate and achieving personal care goals as outlined in their care plans.

Affiliations

  • Federation of Disability Professionals and Assistants
  • American Medical Informatics Association
  • Association for Computing Machinery
  • Society of Human Resource Management
  • Caregivers Occupational Training Program 2019 by Ironclad Systems
  • National Home Care and Hospice Association
  • American Society of Safety Professionals
  • Physical Therapy Assistants Association
  • Community Support and Elder Care Guild
  • International Council of Nurses

Certifications

  • Certified Professional in Accessibility Core Competencies (CPACC) Brightline - 2021
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Diploma in Community Services Atlanta
  • Certified Public Accountant
  • Basic Infection Control Certification Ironclad Systems
  • Health and Safety in Care Services Certification Meridian
  • National Police Check 2021
  • Certified Public Accountant (CPA)
  • Exceptional Client Support Certificate Ironclad Systems
  • Medication Assistance Training Brightline

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