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Skills

  • Invoice generation
  • Communications
  • HubSpot management
  • Local partnership development
  • Event Coordination and Promotion
  • Employee training and development
  • Relationship development
  • Crop harvesting
  • Organization
  • Operational improvement

Work Experiences

  • Coordinated seasonal produce specials with local farms, increasing fresh produce sales by $8 over the the past year.
  • Collaborated with local businesses and sponsors.
  • Achieved Employee of the Year for excellence in market management by boosting overall vendor retention and increasing customer loyalty.
  • Boosted vendors' sales by an average of 26%.
  • Saved money by developing functional solutions to initiative problems.
  • Was in charge of all tasks delegated to me, including strategic planning and client relations.
  • Was in charge of livestock, special events, and crop schedules on the ranch.
  • Achieved results over 2021.
  • Worked with others to brainstorm new metric possibilities.
  • Site evaluations, customer surveys, and team audits were all things I did.

Summaries

  • Accomplished in marketing and promotion.
  • Achieved a 30% improvement in satisfaction scores.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Analyzed customer feedback.
  • Active leader with excellent communication and collaboration skills.
  • Expert at hiring and training new employees, as well as developing safety procedures.
  • Multilingual and fluent in Mandarin and Spanish, with a strong grasp of cultural differences.
  • Farm Market Manager and team leader with 18 years of experience in program settings.
  • Achieved a 67% reduction in waste.
  • Looking forward to taking on a new challenge with a successful team.

Accomplishments

  • Coordinated live entertainment and interactive events that improved overall customer experience, yielding a 60% increase in repeat visits.
  • Implemented sustainable market practices, reducing waste by 59% and earning recognition from local environmental groups.
  • Developed and managed an event sponsorship program, generating an additional $11 in funding to support special market events.
  • Collaborated with 14 growers to curate unique seasonal promotions, boosting fresh produce sales by 47% during peak seasons.
  • Optimized the market layout to improve traffic flow, resulting in a 33% increase in vendor sales and a 52% boost in customer satisfaction.
  • Worked with local food banks to distribute unsold produce, reducing waste by 20% and contributing to community outreach efforts.
  • Restructured market schedule to include evening hours, resulting in a 80% increase in total sales and new customer growth.
  • Created and executed safety protocols for market operations during the program, ensuring smooth operations and compliance with local regulations.
  • Developed targeted marketing strategies through social media and community outreach, driving customer growth by 81% within 15 months.
  • Expanded customer base by conducting surveys and promotional offers, increasing first-time visitors by 46% over a the past year-month period.

Affiliations

  • Certified in Organic Farm Systems, process, 2024
  • Certified in Eco-friendly Business Practices, system
  • Graduate, Supply Chain Management Certification, category, 2015
  • Member, University Extension Agricultural Network
  • Member, North American Farmers' Direct Marketing Association (NAFDMA)
  • Member, Sustainable Food Systems Education Network
  • Completed Professional Development Program: Market Trends & Consumer Preferences, Harbor & Co., 2018
  • Recognized Advocate, Green Business Leaders' Alliance, 2015
  • Certified Specialist in Consumer Behavior Analysis, Summit Group, 2018
  • Panelist, Sustainable Retail Displays Webinar Series, 2016

Certifications

  • Certified Direct Marketing Professional (CDMP) from Meridian
  • Cisco Certified Network Associate (CCNA)
  • Produce Safety Alliance (PSA) Grower Training Certificate
  • Organic Market Gardening Certification from program
  • Google Certified Professional Cloud Architect
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Farmers Market Manager (CFMM) from system
  • OSHA Safety Certification for Open-Air Markets
  • Certified Salesforce Administrator for Market Managers
  • Market Event Coordination and Promotion (ECP) Certification

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