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Skills

  • Pharmacy operations management
  • Relationship building and retention
  • Medication dispensing
  • Wellness services
  • Conflict mediation in emergency scenarios
  • OSHA compliance and regulatory adherence
  • Accreditation coordination
  • Process documentation and improvement reporting
  • Mentoring and coaching junior EMTs
  • Occupancy strategies

Work Experiences

  • Achieved a 35% increase in safety preparedness.
  • Achieved 9% more accurate emergency call assignments.
  • Created customized care plans working with hospital staff and families to assess and meet individual needs.
  • Collaborated with law enforcement for scene control.
  • Planned surgeries, handled pre-certifications, and double-checked insurance coverage.
  • Was in charge of ordering all pharmacy supplies and keeping track of inventory levels.
  • Created and updated HIPAA, benefits administration, and general liability policies and procedures while adhering to statutory, regulatory, and local, state, and federal guidelines.
  • Provided information on various immunizations to patients and patrons, including flu, DTaP, and HPV vaccines.
  • Aligned procedures with category.
  • Collaborated with medical directors to review and improve protocols, achieving a 77% reduction in medical errors during transport care.

Summaries

  • Achieved 51% reduction in training time.
  • Aligned with local and national standards.
  • Excellent planning and program management skills. Highly organized and hardworking.
  • Achieved a 34% reduction in medical errors during transport.
  • Emergency Medical Technician Supervisor is a multi-talented Emergency Medical Technician Supervisor who is consistently rewarded for planning and operational improvements.
  • Entry-level Pharmacy Manager with exceptional vendor management and quality assurance knowledge.
  • Achieved zero safety violations over 14 consecutive inspections.
  • Collaborated across multiple agencies and teams.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Coordinate patient admission and discharge.

Accomplishments

  • Developed and maintained emergency protocols, reducing on-scene incident resolution time by 17 minutes on average.
  • Achieved OSHA compliance for the entire team by coordinating upskilling efforts, boosting team qualifications by 20%.
  • Created an enhanced emergency response dashboard that integrated real-time data, lowering incident response lags by 48%.
  • Partnered with human resources to recruit and onboard 4 new EMTs, reducing team staffing shortages by 46% and improving shift flexibility.
  • Supervised team of 18 EMT professionals, driving a 42% improvement in overall team efficiency and faster response to high-priority emergencies.
  • Standardized fleet maintenance and scheduling, reducing vehicle downtime by 19% and ensuring rapid availability during peak demand.
  • Reduced repetitive training costs by centralizing commonly used training materials and improving accessibility, saving an estimated $15 annually.
  • Collaborated with training department to provide continuous education, leading to 28% more compliant certifications in line with updated industry standards.
  • Resolved internal disputes among team members during high-stress emergency scenarios, enabling operational continuity while maintaining morale.
  • Reduced team burnout and improved retention rates by 30% through strategic shift scheduling and regular team-building exercises.

Affiliations

  • Crucial Incident Stress Debriefing (CISD) Program Facilitator
  • National Association of Emergency Medical Technicians (NAEMT)
  • Project Management Institute
  • International Council of Nurses
  • Society of Women Engineers
  • National EMS Management Association (NEMSMA)
  • EMS World Expo - Conference Participation
  • Association for Supply Chain Management (APICS)
  • Department of Health Emergency Preparedness and Response Team
  • American College of Emergency Physicians (ACEP) Affiliate

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Google Certified Professional Cloud Architect
  • Prehospital Trauma Life Support (PHTLS) Certified
  • ServSafe
  • Project Management Professional (PMP)
  • Certified Ambulance Compliance Officer (CACO)
  • Emergency Medical Responders Instructor Certification
  • Certified Public Accountant (CPA)
  • Certified Emergency Nurses Association (CEN) Membership
  • Certified Medical Transportation Specialist (CMTS)

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