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Skills

  • Multi-Task Management
  • Communications
  • Credit and collections
  • Client-focused
  • Customer satisfaction
  • Internal auditing
  • Operations management
  • Marketing and advertising
  • CRM Systems
  • MS Office

Work Experiences

  • Oversaw marketing projects from conception to completion, including conceptual planning, schedule management, and final execution.
  • Achieved a 58% improvement in brand perception.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Experimented with marketing channels such as paid acquisition, social media, and creating new content.
  • Implemented marketing strategies that resulted in a customer base growth of 3%.
  • Increased HubSpot sales and brand exposure by developing new packaging, collateral, and sales materials, as well as optimizing target audience reach.
  • Created innovative and targeted collateral to support overall branding objectives.
  • Implemented optimal sales strategies for the Seattle market in order to meet commercial objectives.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • A dynamic Marketing Administrator with expertise in content marketing and social media growth, having driven a 18% increase in engagement across Salesforce.
  • A dynamic Marketing Administrator.
  • Professional with experience in brand management and social media engagement who is results-oriented and collaborative.
  • Employees are motivated to perform at their best by a hardworking team builder.
  • Prepared to bring 9+ years of progressive experience to a challenging position where I can have a long-term impact on the company's and customers' success.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.

Accomplishments

  • Integrated new analytics software, making reporting and performance tracking 50% faster and contributing to more data-driven marketing strategies.
  • Composed blog content that boosted website traffic by 73% and improved overall SEO rankings for key product-related keywords.
  • Optimized SEO strategies across corporate web properties resulting in a 74% increase in organic search traffic within one year.
  • Ensured timely execution of promotional campaigns, helping the company meet 24% of its quarterly sales targets.
  • Coordinated cross-channel marketing campaigns that contributed to a 51% increase in customer engagement on platforms like Tableau over one year.
  • Collaborated with team of 12 in the development of program.
  • Conducted A/B testing for digital ads, optimizing for performance and leading to a 51% greater return on ad spend.
  • Increased sales 8% over one year.
  • Worked with the design team to create marketing materials that were used in over 11 regional promotion events, contributing to sales growth.
  • Aligned marketing initiatives to corporate priorities, resulting in a 34% increase in overall brand visibility in 2015.

Affiliations

  • Rotary International
  • Association of Information Technology Professionals
  • Direct Marketing Association (DMA)
  • Association of National Advertisers (ANA)
  • International Association of Administrative Professionals
  • National Association of Social Workers
  • Certified Marketing Professional (CMP)
  • Inbound Marketing Certification from HubSpot
  • Association for Supply Chain Management (APICS)
  • Social Media Marketing Society

Certifications

  • Google Certified Professional Cloud Architect
  • Certified Marketing Management Professional (CMMP)
  • Certified Brand Strategist (CBS)
  • First Aid/CPR Certified
  • Salesforce
  • Email Marketing Certified by HubSpot Academy
  • Adobe Certified Expert (ACE) in Photoshop or Illustrator
  • Google Tag Manager Fundamentals Certification
  • Certified Business Analysis Professional (CBAP)
  • Project Management Professional (PMP) Certification

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